Fibre (Flex) Manager

Description

We are seeking an enthusiastic Fibre (Flex) Manager to join our company. This role involves overseeing fibre installation works across South West Wales - Bridgend, Swansea, Pembrokeshire, ensuring all activities are carried out safely, efficiently, and in compliance with network standards. The primary objective of the Flex Field Manager role is to manage and support the Fibre Flex Supervisor and engineers across Fibre Delivery on Openreach works.

• Weekly measurements with clients completed with supporting documentation supplied to the PMO.
• To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards.
• To ensure all defects are rectified in a timely manner as per customers guidelines.
• Accurate reporting of Spine & Build progress to the Senior Operations Manager and customer.
• Ensure that any survey submitted meet the OR 650 policy standards
• Daily engagement with the planning team to ensure delivery is executed on site in line with the THP build programme as agreed with the client.
• Ensuring a robust auditing regime is carried out in line with MJQ Quality team.
• To ensure TM requirements & compliance is managed across all Fibre activities as required.
• Ensuring that all engineers accreditations are kept up to date and relevant to the job role.
• Deliver quality service to the client ensuring that performance standards and contractual KPI’s and SLAs are met.
• To always promote a positive and professional image of the department, by adhering
• Ensure that all relevant TRR techniques are used, and all attempts are made to avoid civils prior to submitting A55
• To work closely with the Spine Manager to ensure delivery & compliance across all aspects of the contract.
• Weekly review & capture of KPI data to manage crews’ performance.
• Maintain and build up a good working relationship with internal and external stakeholders including colleagues, customers, suppliers, and senior management teams.
• Ensuring all Fibre activities are accurately invoiced in conjunction with the Fibre Manager / Commercial team.
• Continuously working to improve efficiencies and process to ensure that build is completed in the most cost-effective manner.
• Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved.
• Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities.
• Communicate effectively with all other departments.
• Ensuring the timely and accurate flow of information/documentation between the Planner and the Subcontractors / DL resource.
• Communicate closely and provide timely and accurate periodical reports to PMO defining projects progress, problems, and solutions.
• Working as part of a team to deliver projects on time and to a high standard.
• Attend meetings (mainly conference calls) with internal and external stakeholders.

Requirements

Personal Specification

• Be computer literate.
• Management experience
• Be educated to a G.C.S.E level B+ in Mathematics & English (or equivalent).
• Have a high standard of numeracy.
• Be able to work efficiently and effectively as part of a team.
• Be adaptable and flexible in your approach to work.
• A legal right to work in the UK.
• Experience in a similar role previously
• Enjoy a challenge, have excellent interpersonal skills and the ability to communicate at all levels.
• Have strong written and verbal communication skills.
• DBS check to be completed prior to start date.
• Experience within the Telecommunications industry required.
• Can prioritise work, work well under pressure, meet deadlines, and manage business expectations.
• Have strong planning, organisation, and monitoring abilities.
• Hold a full driving license help for a minimum of 12 months with no more than 6 points.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance