Director of In Home Sales Enablement

Description

• Partner with vendors or internal product teams to iterate based on performance data and frontline feedback.
• Work closely with brand leaders and local sales managers to tailor strategies to market and team dynamics.
• Conduct field-based coaching sessions, ride-alongs, and virtual clinics.
• Create and update a process playbook for in-home sales operations that can scale with company growth.
• Collaborate cross-functionally with Marketing, Technology, and Operations to ensure sales enablement is integrated across the business.
• Identify key success drivers and performance gaps, and translate findings into actionable brand-level guidance.
• Collaborate with experienced operators and leaders across a national footprint of respected brands.
• Build and lead the training curriculum for new and tenured IHSPs, including onboarding modules, shadowing protocols, and advanced techniques.
• Serve as a trusted advisor and coach without being in the direct reporting chain.
• Continuously refine AI-enabled scripts, prompts, and learning loops to improve seller outcomes.
• Equip local sales managers with tools and guidance to independently drive performance improvements.
• Establish and monitor KPIs, particularly closing rate, conversion timelines, and consultative sales quality metrics.
• Design and continuously refine a standardized in-home sales process that supports consultative selling and customer trust.
• Oversee the AI sales coaching and analytics platform used by IHSPs and sales managers.
• Lead adoption of best practices and sales workflows across 14 brands, ensuring alignment with real-world field conditions.
• Shape the in-home sales strategy that empowers local teams to serve families during difficult times.
• Analyze in-home sales performance across brands using Luxor CRM and other reporting tools.

Requirements

• Proven ability to coach high-performing field teams and build trust with local leaders without formal authority.
• Strong working knowledge of CRM systems and experience with AI-enhanced sales tools (e.g., Gong, Balto, Chorus, etc.).
• High emotional intelligence, influence skills, and passion for frontline success.
• Deep knowledge of consultative, in-home sales methodologies and customer psychology.
• 5+ years of experience in sales enablement, performance management, or sales operations—ideally in a multi-location, home services, or franchise-style environment.
• Experience creating structured training programs and sales playbooks from scratch.

Benefits

• Enjoy competitive compensation, benefits, and meaningful travel and leadership opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance