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Asset Living

Affordable Housing Community Manager

Company logo
Asset Living
Third‑party real estate management firm overseeing multifamily, student, affordable, senior & build‑to‑rent properties.
Manage all aspects of an affordable housing community: staff, leasing, finance, maintenance.
6d ago
$36 - $36.5
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Puyallup, WA
Onsite
Company Size
8,500 Employees
Service Specialisms
Operations
Due Diligence
Training
Marketing
Financial Planning and Analysis
Human Resources
Advanced Data Analytics
Market Research
Sector Specialisms
Multifamily
Single-family
Affordable Housing
Build-to-Rent
Active Adult
Student Housing
Role
What you would be doing
rent reconciliation
leasing reporting
invoice processing
maintenance oversight
budget forecasting
vendor management
  • Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
  • While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
  • Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
  • Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
  • Promote harmony and quality job performance of staff through support and effective leadership
  • Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
  • Monitor the timely receipt, reconciliation, and coding of all vendor invoices
  • Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
  • Complete weekly/daily office & maintenance staff schedules and assignments
  • Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
  • Ensure property closeout is completed on time and ownership financial reports are accurate
  • Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
  • Effectively show, lease, and move in prospective residents
  • Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
  • Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
  • Develop yearly operating budgets/forecasts
  • Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
  • Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
  • Ensure staff compliance and consistency with Company policies and procedures
  • Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
  • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
  • Develop yearly marketing plan and utilize marketing strategies & systems
  • Deal with resident complaints, concerns, and requests to ensure resident satisfaction
What you bring
fair housing
osha
bachelor
cam
tax credit
software
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements.
  • High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Must have reliable transportation due to the emergency on-call requirement.
  • TAX CREDIT/AFFORDABLE HOUSING EXPERIENCE PREFERRED**
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
  • Regular/daily onsite attendance is required
  • Ability to understand and perform all on-site software functions; basic computer skills required.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
1986-founded
Founded in 1986
The company was established during the savings-and-loan crisis to revitalize struggling properties.
285k units
Manages 285,000 units
Through strategic acquisitions, the company now manages over 285,000 residential units across various sectors.
$55B valuation
Manage $55 billion in assets
The company currently oversees properties valued at $55 billion, reflecting its extensive management capabilities.
40+ states
Operates in 40+ states
The company has a nationwide footprint with operations spanning over 40 states and 9 regional offices.
  • It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors.
  • Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers.
  • It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest.
  • In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.
Culture + Values
  • Believing in putting people first, always, includes caring for residents, supporting teams, and investing in communities.
  • Committed to excellence and accountability in all efforts.
  • Promotes a culture of respect, collaboration, and trust, fostering open communication and inclusivity.
  • Encourages innovation, continuous improvement, and adaptability to meet evolving stakeholder needs.
  • Invests in people by providing opportunities for professional development and career growth.
Environment + Sustainability
By 2030
Net Zero Carbon Footprint Target
The company aims to achieve Net Zero carbon emissions by 2030, demonstrating a strong commitment to climate action.
  • Committed to reducing energy consumption, waste, and carbon emissions in operations.
  • Focus on minimizing the environmental impact of managed properties.
  • Implement energy-efficient systems and promote eco-friendly practices in communities.
  • Regularly monitor and report on environmental impact to drive continuous improvement.
Inclusion & Diversity
  • Fosters a culture of inclusion where every team member feels valued and supported.
  • The leadership team is committed to promoting diversity across all levels of the organization.
  • Offers employee resource groups that support and advocate for diverse communities within the company.
  • Continuously reviews recruitment and development processes to ensure diversity and inclusion are embedded in business practices.
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