A West Coast REIT that acquires, develops, manages and redevelops multifamily apartment communities in supply‑constrained coastal markets.
Administer LOA and ADA cases, ensure compliance and support employees
6 days ago ago
$81,000 - $114,000
Intermediate (4-7 years)
Full Time
Los Angeles, CA
Office Full-Time
Company Size
1,715 Employees
Service Specialisms
Property Management
Property Development
Real Estate Investment
Leasing
Construction Services
Sector Specialisms
Residential
Apartment Communities
Property Management
Development
Redevelopment
Capital Preservation
Asset Management
Business Planning and Control
Role
Description
case management
process improvement
compliance oversight
stakeholder coordination
data confidentiality
hr reporting
Facilitate the ADA interactive process by reviewing essential job functions, coordinating discussions with stakeholders and HRBPs, assessing accommodation options, and documenting outcomes.
Recommend process improvements to streamline LOA/ADA workflows and strengthen HR operational effectiveness.
Manage a high-volume caseload while providing proactive support, clear expectations, and a service-oriented approach to associates and managers.
Collaborate with HR leadership, Payroll, Benefits, Legal, and operational partners to ensure efficient, accurate, and compliant case handling.
Partner with HR colleagues to resolve issues, reinforce a positive employee experience, and coordinate cross-functional solutions.
Maintain compliance with federal, state, and local leave and disability regulations such as FMLA, CFRA, ADA/ADAAA, PDL, and FEHA, while staying current on evolving requirements.
Safeguard confidentiality of medical information and sensitive associate data in accordance with organizational policies and privacy standards.
Provide guidance on HR programs, leave policies, ADA requirements, and general employment matters to enhance employee and manager understanding under supervision.
Respond to associate inquiries related to HR policies, procedures, leave programs, accommodations, and other HR topics.
Manage LOA and ADA cases from intake through return-to-work, including eligibility evaluations, documentation management, communication, and case tracking.
Act as the primary point of contact for associates, managers, and the third-party leave administrator (Tilt) to ensure accurate case setup, timely processing, and consistent communication.
Provide administrative support, reporting, and execution of HR initiatives and special projects as needed.
Requirements
workday
hr degree
3+ years
leave laws
analytical
conflict resolution
Strong organizational skills with the capability to balance a large case portfolio while meeting deadlines and service expectations.
Bachelor’s degree in Human Resources or a related field.
Demonstrated experience operating effectively in a dynamic, fast-paced environment with competing priorities.
Consistent demonstration of conflict-resolution skills, professional resilience, and diplomacy when working with associates and leaders.
Effective facilitation and presentation skills to educate stakeholders on policies, programs, and best practices.
Strong analytical capabilities with the ability to interpret data, identify trends, and provide actionable recommendations.
Proficiency with HRIS systems (Workday a plus) and comfort navigating multiple technology platforms.
A proactive approach to continuous improvement, coupled with the ability to identify opportunities to elevate HR processes, employee experience, and operational efficiency.
A customer-centric approach grounded in empathy, responsiveness, and solution-oriented thinking.
Proven ability to communicate clearly, concisely, and professionally with diverse audiences.
Ability to maintain confidentiality, exercise sound judgment, and handle sensitive matters with discretion.
Minimum of 3 years of professional HR experience, including direct responsibility for LOA management and exposure to ADA processes within an organization supporting a California and Washington employee population of 1,000+ (experience with California leaves required, Washington a plus).
Ability to influence and guide managers through complex leave and accommodation scenarios with professionalism and confidence.
Strong critical-thinking and problem-solving skills, paired with exceptional attention to detail.
Deep understanding of federal, state, and local leave laws and disability regulations.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
$16B Merger
Landmark Acquisition
Completed a major merger in 2014, significantly expanding the company's portfolio and marking a pivotal moment in its growth strategy.
$1.67B Revenue
2023 Financial Performance
Achieved substantial revenue in 2023, reflecting strong performance across its multifamily housing division.
$405M Net Income
Profit Milestone
Generated significant net income in 2023, showcasing profitability despite market challenges.
250+ Properties
Extensive Portfolio
Manages a large portfolio of multifamily apartment communities, primarily concentrated in high-demand West Coast markets.
Founded in 1971 and became a NYSE-listed REIT in 1994, evolving from a small real estate company to a major player in the real estate sector.
Focuses on multifamily apartment communities, concentrating on supply-constrained West Coast markets.
Typical projects include coastal suburban and urban apartment communities, often featuring flexible leases and premium amenities.
Recognized as a leader in multifamily residential properties along the Pacific Coast.
Culture + Values
We value long-term relationships, integrity, and a commitment to excellence.
We create opportunities for our employees to grow and succeed.
We focus on delivering exceptional value to our customers, shareholders, and communities.
We believe in teamwork and collaborate to achieve common goals.
We embrace innovation to enhance our operations and business processes.
Environment + Sustainability
2050
Net Zero Target Year
Commitment to achieving Net Zero carbon emissions by this year.
Integrates sustainable practices into all stages of development and property management.
Emphasizes energy efficiency and reduction of greenhouse gas emissions.
Recognized for sustainability leadership, including certifications like LEED.
Focuses on water conservation and waste reduction in their properties.
Inclusion & Diversity
50% Women
Leadership Diversity
The workforce includes women in key leadership roles.
Has set clear goals for increasing gender diversity at all levels of the organization.
Has focused efforts on closing gender pay gaps within the company.
Tracks diversity metrics and implements programs to create an inclusive work environment.