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Systems Service Engineer
Schneider Electric
Manage customer contracts for Schneider-Electric by performing maintenance, updating systems, preparing upgrade plans, and providing technical support.
23d ago
$80,000
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Baton Rouge, LA
Field
Company Size
159,002 Employees
Service Specialisms
Energy Management
Automation
Sustainability Consulting
Electrical Engineering
Project Management
Design & Engineering
Energy Audits
Building Management Systems
Sector Specialisms
Energy
Infrastructure
Industry
Buildings
Data Centers
Networks
Residential
Oil and Gas
Role
What you would be doing
update systems
technical procedures
upgrade planning
document approval
contract management
technical review
- Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
- Follow all technical procedures and tools for Global Service.
- Prepare upgrade plans for the customer’s systems and deliver them to the customer.
- Document preparation and obtain customer's approval per document specification and schedule.
- Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support.
- Provide technical review of orders for clients and any other proposals requested to perform.
- Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
- Analyze technical risk of expansion projects and upgrades.
- Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
- Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
- Attend technical training that includes systems and instruments, application, process control, communication, and safety.
- Coordinate with factory for product related issues and resolve.
- Perform system testing, factory acceptance testing (FAT) and develop test documents.
What you bring
degree
hmi/dcs
foxboro
leadership
analytical
unix/networking
Knowledge: Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking and System Security
You must submit an online application to be considered for any position with us. This position will be posted until filled.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)
- Innovative and dynamic with effective communication skills, especially in inter-cultural aspects
- Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation
- Team player with good leadership and communication skills and able to travel when required
- Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills
- Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry
- Knowledge of Foxboro and Wonderware
- Detail-oriented, forward looking and good leadership abilities
- 5 + years of professional experience with specific knowledge of Foxboro IA (Industrial Automation) or Triconex systems
- Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues
Not only is Schneider-Electric a great company to work for! You will be part of a customer first driven Team that is exciting and works well together. You will get to experience new challenges every day and collaborate with other departments to serve our customers better.
€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations
Travel: Travel may be up to 50% mostly local area 1-2 hour radius.
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- understanding and enforcement of schneider electric contractual obligations on major projects and customer satisfaction
Company
Overview
€38 billion
Annual Revenue
Generated through a blend of hardware, software, and services across electrification, automation, and IoT.
- Evolved from a steel and armaments business into a leading digital energy solutions provider.
- Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC.
- Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data.
- Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management.
- Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling.
- Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.
- “Strong values, team spirit, and local autonomy within a global framework.”
- Emphasis on management based on strong values, team spirit, and local autonomy.
- Encouragement to go “beyond comfort zones” and understand on-the-ground realities.
71% Reduction
Emissions Cut
Achieved a 71% reduction in Scopes 1 & 2 emissions between 2017 and 2023, from 699,079 tCO₂e to 202,232 tCO₂e.
800Mt CO₂ Avoided
Customer Savings
Aims to help customers save or avoid 800 million metric tons of CO₂ by 2025 through EcoStruxure solutions.
50% Supplier Reduction
Operational Carbon
Seeks to reduce operational carbon emissions by 50% in top 1,000 suppliers by 2025, with 27% achieved by end-2023.
90% Renewables Target
Electricity by 2025
Committed to 90% renewable electricity by 2025, aiming for 100% by 2030; reported approximately 85% self-reported renewables in 2022.
- Joined RE100: aiming for 90% renewable electricity by 2025, 100% by 2030; reported ~85% self-reported renewables in 2022.
- Committed to a 25% absolute reduction in value-chain emissions by 2030 (from 2021 baseline), alongside a 90% reduction in operations by 2030.
50% Women
Leadership Parity
Target to achieve gender parity with 50% women in top leadership roles by a specified year.
X% Exec
Women in Leadership
Percentage of women occupying executive positions in the latest reporting year.
Y% STEM
STEM Representation Target
Target to increase women's representation in STEM roles to Y% by year Z.
- Launched programs to ensure equitable recruitment, career progression, and pay across genders.
- Implemented gender pay equity audits with measurable adjustments made to close identified gaps.
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