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Assistant General Manager
Naples Hotel Group
Oversee, direct, and lead daily operations of all hotel departments, with a focus on optimizing guest experience and achieving revenue goals.
13d ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Naples, FL
Onsite
Company Size
200 Employees
Service Specialisms
Hotel Management
Hotel Development
Revenue Management
Sales
Marketing
Guest Experience
Hotel Operations
Turnaround Services
Sector Specialisms
Hotel Management
Hotel Development
Hotel Operations
Revenue Management
Sales
Marketing
Guest Experience
Project Management for Hotel Construction
Role
What you would be doing
policy management
safety compliance
hr functions
staff development
accounting
relationship building
- Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
- Ensures uniform and personal appearance are clean and professional.
- Conduct daily inspection of the property ensuring cleanliness, condition, and performance of standards
- Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Perform human resources functions including performance reviews, disciplinary actions, recognition and celebrations, and compliance with established labor regulations.
- Hire, onboard, and continually develop all associates
- Coordinate with other departments as necessary to resolve service requests or problems.
- Implement and maintain ongoing communication and collaboration with all associates
- Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
- Actively promote the hotel and the company in the community
- Perform accounting functions including accounts payable, accounts receivable
- Works in conjunction with the revenue manager and sales team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential
- Follow hotel procedures for reporting and turning in lost and found articles.
- Develop and maintain positive business relationships with guests, vendors, and external partners
- Greet each guest that you encounter during your shift with a friendly smile.
What you bring
hotel management
hotel experience
leadership experience
management_skills
- Possess a valid driver's license
- Bachelor's degree in Hotel Management.
- 2 years' experiencewith Hilton or Marriott brand or similar.
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period.
- Minimum 2 years' experience as a Front Office Manager or Assistant General Manager.
- 3 years' hotel operations experience in a supervisory capacity.
- Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays.
- Medical, dental, and vision insurance plan options
- 2 hours paid volunteer time/month
- Direct deposit payroll
- 4 sick days/year
- Short term disability, long term disability, and life insurance plan options
- Holiday pay
- Employment is conditional on candidate's successful completion of pre-hire drug and background screening
- Discounts on hotel rooms worldwide
- 2 weeks of vacation pay your first year
- 401k retirement plan
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- employment is conditional on candidate's successful completion of pre-hire drug and background screening
Company
Overview
- A leading hospitality group was founded with a vision to create exceptional hotel experiences.
- Known for its strategic approach to hotel development, management, and operations, with a diverse portfolio of properties.
- Specializes in both upscale and midscale hotel brands, excelling in delivering top-tier services and consistent guest satisfaction.
- The team has a proven track record of success in the hospitality industry, particularly in asset management and operational excellence.
- Their portfolio spans across multiple states, with a focus on delivering high-quality experiences for both business and leisure travelers.
- A key aspect of their success lies in their commitment to innovation, efficiency, and a tailored approach to each property they manage.
- The company’s agility in both development and management sectors allows them to adapt to changing market conditions while maintaining a high standard of service.
- We believe in a commitment to excellence, consistency, and a passion for hospitality.
- Our associates are the heart of our success, and we value the importance of teamwork and respect.
- We strive to foster a culture of personal and professional growth, emphasizing continuous improvement.
- We operate with integrity, honesty, and transparency in everything we do.
- We aim to provide exceptional experiences for both our guests and employees, fostering long-term relationships.
2050
Net Zero Emissions
Target to achieve net-zero emissions across operations.
- Commitment to sustainability through energy and water conservation programs.
- Implementing waste reduction and recycling efforts to minimize environmental impact.
- Partnerships with environmentally-conscious vendors and service providers.
- Achieving energy-efficient certifications for properties.
- Ongoing initiatives to reduce carbon footprints across the company.
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