Supervises Lead Installers/Technician Assistants on his/her team; assesses performance; disciplines employees and ensures properly documented.
Communicates with management, sales representatives, customers and administrative personnel.
Maintains backlog and communicates with the Project Specialist to have her/him to contact customers for scheduling backlogged installations to maximize scheduling.
Frequently communicates with the Production teams to ensure the job will get completed on time.
Upholds buildings appearance and integrity.
Manages all Lead Installers/Technician Assistants on his/her team; responsible for directing, coordinating, training, and evaluating the installation crews on his/her team; reports evaluations to General Manager.
Schedules and directs Lead Installers/Technician Assistants to new installations or service calls.
Processes documentation for new and completed jobs; delivering completed job folders to Project Specialist.
Presents completed installation volume, AR and services information during the weekly all branch production meeting.
Immediately informs required management and corporate personnel when an accident/incident occurs.
Maintains, as required, truck/vehicle fleet with preventative maintenance program, log repairs, vehicle stickers/registration, and appearance.
The employee is frequently required to talk and hear.
While performing the duties of this job, the employee is regularly required to sit, stand and drive.
Performs and documents all required accident/incident investigations.
Responds promptly to customer requests for service and assistance.
Recommends the ordering of additional equipment to safely install product on specific jobs.
Responds to technical questions from sales forces and customers.
Resolves customer satisfaction issues timely and professionally.
Inspects Production teams to maintain professional appearance and image.
Responds to requests from Project Specialist to schedule new installations or service.
Inspects Production team for proper tools and provides instruction on proper usage.
Ensures implementation and adherence to health and safety procedures.
Addresses and solves serious installation/service issues, which includes potentially meeting with customers.
Ensures Production teams have all the proper materials to complete the job prior to leaving the Branch.
Documents detailed installation and service notes in database.
Performs daily audits of all completed jobs to ensure customers are satisfied and final payment or financing has been received.
If you are sick or late you must immediately notify the manager of your absence.
Inspects job folders to ensure properly documented with all details.
Performs, as required, Pre-Inspection and Post-inspection of new installations.
Holds weekly production meetings that consist of safety, best practices, goals and achievements.
Recruits, interviews, hires and trains new employees.
Sets, implements, monitors and enforces quality control and tracking programs to meet quality objectives.
Requirements
bachelor's degree
6+ years
3+ years
crm
osha
leadership
A successful team leader, able to manage self and others within a complex matrix environment; inspires and motivates others to perform well.
Bachelor’s Degree in Business, Operations or Communication preferred (this degree requirement can be substituted by home improvement/construction experience).
Able to embrace change and make improvements to working practices.
High degree of professional ethics and integrity.
Effective written and verbal communication with good presentation skills.
Confident and effective decision-making skills.
Demonstrates patience with reluctant or frustrated customers.
Proven track record of successfully training employees in productivity and safety.
Inspects company provided tools condition for safe usage.
While performing the duties of this job, the employee must have full range or mobility in upper and lower body; ability to work in various positions & environments, including, but not limited to, stooping, standing, bending, sitting, kneeling and squatting for extended periods of time.
Excellent time-management; ability to delegate tasks and implement changes appropriately and effectively; can manage stress with ease.
Fantastic motivator; highly skilled in the art of negotiation.
Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.
Sound judgement and ability to analyze situations and information; a highly analytical approach, able to critically evaluate ideas and information.
Strong business acuity with solid knowledge of profitability and employee management; aligns work with the Company’s strategic goals.
Diligent and proactive results-driven personality.
6+ years’ experience in production.
Has 3+ years of experience in a management or supervisor position.
Strong computer skills and knowledge of a range of consumer relationship management (CRM), inventory management/spreadsheet software, WORD, etc.
Ability to coach and mentor employees on a one-on-one basis as well as a group.
The employee must occasionally lift and/or move up to 75 pounds.
Working knowledge of state and federal OSHA and EPA (lead/asbestos) regulations.
Proven experience in the home improvement industry.
Strong interpersonal and communication skills sufficient to influence internal and external stakeholders; excels working across multiple departments.
Ability to coordinate, plan, manage and oversee the Production Department for optimum productivity.
Has a valid driver’s license.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Benefits
Business casual
Base salary X per year with bonus structure paid out quarterly.
Vacation, personal days must be submitted and approved through time clock no less than two weeks before date(s) requested. Please see employee handbook for more details.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
all applicants must be able to pass a criminal background check.
Company
Overview
Numerical Data
Example Figure
Example description of the numerical data.
Founded with a vision to revolutionize home automation and smart technology.
Renuity offers integrated smart solutions for both residential and commercial spaces.
Their solutions optimize energy use, increase convenience, and improve overall quality of life.
Focused on creating innovative home experiences with cutting-edge technology and design.
Has a strong presence in the energy and utilities sectors, providing sustainable solutions.
Specializes in creating custom home automation systems tailored to each client's needs.
The company is dedicated to making homes smarter, more efficient, and more secure.
Uses advanced technologies like AI and IoT to enhance user control and energy management.
Their smart home solutions have been implemented in numerous high-profile projects.
Culture + Values
Teamwork is at the heart of everything we do.
We bring together the diverse talents of our employees to overcome any challenge.
We’re not afraid to take smart risks—finding new ways to better serve our customers.
We treat everyone fairly—from customers to partners to employees.
We encourage everyone to take ownership of their work and enjoy the results achieved.
Environment + Sustainability
20× stronger
Coating Strength
Commercial epoxy floor coating formula ensures durability and longevity, minimizing environmental impact through reduced waste.
Our floor coatings are made in the USA using sustainable materials.
Our professional installation services come with a lifetime warranty, reducing the need for replacements and cutting down on material consumption.
Our energy-efficient window replacements feature ENERGY STAR certified Low-E glass and multicavity frames, helping to lower heating and cooling demands.
Inclusion & Diversity
2023‑2024
Great Place to Work Certification
The company has been certified as a Great Place to Work for the years 2023-2024, reflecting its commitment to fostering an inclusive and positive workplace culture.
Committed to equal opportunity—welcoming candidates from all backgrounds.
Provides accommodations under the ADA or similar laws during application and employment.
No publicly disclosed gender ratio or specific gender‑based targets.