Sales Manager (Leasing) - Sentral West Midtown

Description

• Follow all local, city and federal regulations
• Transport boxes and equipment weighing up to 20 pounds
• Record and update details of prospective residents, current residents, and guests into the property management software in a timely and detailed manner
• Engage in daily leasing huddles, discussing leasing goals, host recruitment, prioritizing available units, and soliciting feedback to stay on top of game!
• Continually provide feedback on all opportunities for improvement
• Ensure accuracy of content and reporting provided by leasing team
• Assist in conducting market surveys and shop competitive communities
• Move throughout the property for extended periods of time
• Observe details in surrounding areas and on a screen
• Advertise available homes and conduct property tours as part of marketing activities
• Maintain and store documentation effectively
• Assist in opening and closing procedures and ensure they are completed
• Establish rapport with residents and guests so they always feel loved
• Provide oversight and coordination of welcoming new residents, and assist with office management and clerical tasks
• Serve as backup to concierge team and homeshare efforts related to guest check-ins and outs
• Liaise with residents and guests to provide information and address their questions and concerns
• Complete lease applications and assist with verification of application information; inform prospective residents of results
• Actively participate in each tour (virtual, self-guided) by making introductions and double closing
• Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
• Accept rent payments, security deposits and other applicable fees
• Inform maintenance team of any need for repair or cleaning
• Work in a space that includes indoor and outdoor spaces, with and without covering

Requirements

• Management/employee development experience
• Demonstrated ability to lead teams
• Bachelor’s Degree or equivalent experience preferred
• Ability to work independently and as part of a team
• Solid understanding of Microsoft Office (Outlook, Excel, Word)
• Must be willing to participate in training in order to comply with new or existing laws
• Computer literate with capability in email, MS Office and related communication tools
• Great time management skills
• Analytically minded with the ability to swiftly pivot when market or team dynamic changes
• Ability to work a flexible schedule, including evenings and weekends
• Strong knowledge of operations with budget formulation
• Must possess strong attention to detail, leadership skills and sales ability
• Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
• Communicate with other persons in the building
• Proficiency with Yardi, CRM, Rent Café.
• Strong oral and written communication skills

Benefits

• Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
• Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
• Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
• Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
• Premiums apply for spouse, dependent, or family coverage plans
• Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.

Training + Development

Interview process

Visa Sponsorship

Security clearance