Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively.
Build, lead, and develop a high-performing team that embodies the values and culture of CL&S.
Oversee and manage timely execution of payroll, invoicing, and hiring documentation.
Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals.
Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching.
Oversee daily operations, including leasing, maintenance, customer service, and vendor management.
Maintain occupancy rates at or above 99% and collections at or above 98% of potential income.
Implement and refine systems and procedures to drive operational efficiency and reduce costs.
Plan and execute resident events to foster community engagement and satisfaction.
Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community.
Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations.
Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting.
Foster a collaborative, positive, and professional environment for both staff and residents.
Ensure compliance with all legal, regulatory, and company policies.
Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
Analyze financial reports, manage budgets, and provide regular variance and performance updates.
Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement.
Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively.
Collaborate with local schools and student organizations for outreach and partnership opportunities.
Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety.
Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight.
CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners.
Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws.
Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred).
Comprehensive Health, Dental, and Vision Insurance
Access to an Unmatched Company Culture that values individuality and innovation
Life Insurance & Parental Leave
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Generous Paid Time Off (PTO)
Professional Development & Advancement Opportunities
Relocation Assistance
401(k) with Company Matching
Supportive, Fun, and Flexible Work Environment
Employee Assistance Program (EAP)