Service Estimator/Coordinator

Description

• Assist with scheduling and dispatching
• Collaborate with other staff to aid and support.
• Identify areas where operational processes can be improved and work with others toward the goal of continuous improvement.
• Work with PM Manager to help grow the service contract business by building loyalty with new customers, identify all other prospects, and sell in accordance with company policies.
• Assist with company on-boarding process
• Work with Director of Service, PM Manager and Office Manager to plan and schedule any work, assuring that necessary resources are available.
• Ascertain proper information in scope of work, through field inspection and site surveys.
• Treat all people associated with Main Enterprises with respect, honesty and integrity at all times.
• Help develop and implement a plan for effectively marketing of Main Enterprises as the premier HVAC resource for new clientele.
• Build relationships with the Technicians and keep a high level of moral
• Work with Technicians to promote and develop accurate, timely estimates of cost and profitability for work derived from "Draw-Thru" work.
• May fill in for absent employees and help with peak workloads.
• Expansion of service revenues by developing referrals and meeting company sales and marketing goals.
• Ensure the profitability of the Service Department is enhanced based on increased sales, efficiency and productivity as indicated in internal company reporting and auditing.
• Expansion of service revenues by satisfying current and new customers, developing referrals and meeting personal sales and marketing goals.
• Develop and expand the profitability of the business through satisfaction and loyalty with customers. Identify prospects and follow through with timely and accurate proposals
• Internal collaboration and teamwork with intercompany staff.
• Recommend and manage processes to enhance productivity and structure within the organization

Requirements

• Vision (add-on)
• Consistent follow through on assignments.

Benefits

• 401K Plan (with Company match)
• High percentage of sales.
• Holiday Pay

Training + Development

Interview process

Visa Sponsorship

Security clearance