Night Concierge - Portsmouth, PO1

Description

• Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns to the building manager as needed.
• Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
• Maintain Presentation: Keep the concierge area and lobby looking presentable, some basic cleaning tasks, bin moving, sweeping leaves from entrances and other ad hoc duties as required.
• Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
• Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
• Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

Requirements

• A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
• Excellent communication skills – both written and verbal.
• Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
• Health & safety qualifications are advantageous but not essential.

Benefits

• Pension Plan
• Company Social Events
• Annual Salary: £26,666.64
• Eye Care Vouchers to support your well-being.
• Cycle to Work Scheme
• Perkbox Rewards to enjoy exclusive offers.
• Holiday - 28 Days Annual Leave
• Safety Checks: Looking out for H&S hazards on site patrol, all exits are clear and closed as well as anything else that may be out of place.
• SmartHealth – Online health services for you and your immediate family.

Training + Development

Interview process

Visa Sponsorship

Security clearance