Local Representative (Field Service) - Port Macquarie at Otis Elevator Co. in Warabrook, New South Wales, Australia | Kablio
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Local Representative (Field Service) - Port Macquarie
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Coordinate field service repairs, maintenance and sales support for Otis in Port Macquarie.
10 days ago ago
Experienced (8-12 years), Intermediate (4-7 years), Junior (1-3 years)
Full Time
Warabrook, New South Wales, Australia
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
Description
tender support
technical support
parts ordering
proactive maintenance
repair coordination
field audits
Proactively supporting 3rd party consultants through tender walkthroughs and consultants’ reports.
Attend customer meetings and provide technical expertise as required for your area.
Ordering of parts, raising Purchase Orders (POs), and receiving orders for all parts/equipment within your area.
Grow your business through strong customer relationships and trust.
Minimize call-outs through proactive maintenance and manage routine maintenance schedules to ensure contracted obligations and targets are met.
Deliver and execute repairs budget and new business targets within your area.
Reduce unit shutdown time with proactive ordering and estimates to the Sales team.
Promptly respond to customers’ needs and concerns with positive outcomes.
Meet safety requirements through Field Audits and subcontractor management.
Work independently (Manage your own area/portfolio).
Assisting Sales teams on new equipment tenders, modernization projects, and service repair projects.
Coordinate and complete all repair work with customers and subcontractors in your area.
Requirements
nsw license
electrician
project management
it
business acumen
communication
Good written and verbal communication skills.
Solid IT capability and good experience in leading teams.
Hold an NSW Electrical license.
Trade qualifications as an Electrician/Fitter/Mechanic with additional studies in Electronics will be preferred.
Demonstrated experience in end-to-end project management.
Demonstrated business acumen skills and the ability to support Sales teams effectively.
Works well in a team and has a positive attitude.
Current driver’s license with a good driving record.
Strong influencing and negotiation skills.
Benefits
Flexible working hours.
Robust compensation and benefits packages, including quarterly incentives.
Vehicle is provided
12 Annual Paid Days (RDOs’)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
Pioneered the first passenger elevator, revolutionizing urban transportation.
Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
Their work can be seen in iconic structures like the Burj Khalifa.
Focuses on safety, efficiency, and sustainability in urban spaces.
Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
We put people at the center of everything we do.
We are reliable, smart and focused on the future.
We are creating a more personal, connected world.
We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
Achieve carbon neutrality for factory electricity by 2030.
Complete ISO 14001 certification for all factories by 2025.
Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
Articles
Careers at Otis
Innovation
Sustainability