Account Manager

Description

• Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
• Proactively identify and capture new business opportunities within your territory
• Manage credit collections and maintain customer satisfaction.
• Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.
• Develop and implement strategies for key account growth, turning customers into business partners.
• Stay informed about market trends and competitor activities.
• Visit Customer Jobsites and Offices, analyse customer needs and provide efficient solutions and technical support.
• Maintain detailed records of customer interactions and potential opportunities in our CRM
• Build strong relationships with key accounts, and take the lead to drive a top-down approach
• Achieve sales targets and drive revenue growth through effective customer engagement.
• Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.

Requirements

• Strong communication and interpersonal skills.
• Learning agility and adaptability in a fast-paced commercial environment.
• Business planning skills to maximize productivity and customer-facing time.
• Ideally a Bachelor’s degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is a plus
• Problem-solving ability and a solution-selling mindset.
• Drive for results and ability to work in a collaborative team environment.
• Prior sales or business development experience.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance