Director of Product Management

Description

We’re looking for a Director of Product to lead the fraud and risk function for our consumer products. This is a high-impact IC role today, responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.

You’ll own the strategy and the execution, bringing clarity to complex fraud and risk challenges. You’ll align partners around the right signals and defenses, and personally driving the roadmap that materially reduces losses. As the business grows, this function will expand, and this leader will play a critical role in shaping how the team and capabilities scale.

• Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
• Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
• Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
• Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
• Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
• Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
• Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.
• Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.

Requirements

The ideal candidate brings systems-level thinking, hands-on rigor, and the ability to operate at director-level altitude while still executing with precision in a fast-moving fintech environment.

• High-signal communication: clear, structured, authoritative.
• Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
• 10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
• Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
• Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
• Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
• Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.

Benefits

$230,000 - $260,000 a year

In addition to the above salary, this role may be eligible for a bonus and equity.

Training + Development

Interview process

Visa Sponsorship

Security clearance