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Maintenance Manager - Van Alen
Northwood Ravin
Oversee property maintenance, staff, vendor coordination, safety, and repairs
11d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Durham, NC
Field
Company Size
290 Employees
Service Specialisms
Development
Construction
Property Management
Leasing
In‑house General Contracting
Interior Design
Mixed‑Use Housing
Luxury Apartment Development
Sector Specialisms
Residential
Multifamily
Single Family Rentals
Wood-frame Construction
Concrete Construction
Urban Infill Construction
Project Management
Quality Assurance
Role
What you would be doing
onesite updates
preventive maintenance
inventory management
vendor coordination
pool operations
quality control
- Keep ONESITE software updated as units are scheduled and turned.
- Delegate and complete service requests in the order that they are received and complete the requests in the ONESITE software to maintain accurate reporting records.
- Report any maintenance issues or safety concerns to the Manager.
- Schedule and oversee any third party vendor/contractor to ensure that scopes of work are completed according to expectations and contract in a timely manner.
- Create and/or update emergency contingency plan and maintain a document on site in the event of a crisis/catastrophe such as fire, flood, etc.
- Complete regular community inspections with regards to the curb appeal, risk management and document as required.
- Work with Community Manager and Directory of Facilities to identify any special replacements/projects/CAPEX needs and formulate and execute solutions.
- Operate Pools/Hot tubs/Saunas etc. and maintain on a daily basis to ensure the safety of residents and update records as required by Municipality.
- Maintain inventory/supplies so that team members can function efficiently and minimize pending service requests due to not having standard items on site.
- Trouble shoot all systems on a property from mechanical, carpentry, plumbing and electrical and make recommendations to site manager in the event a third party contractor is needed.
- Comply with environmental operating and emergency procedures.
- Perform routine preventative maintenance on all mechanical equipment and systems to ensure longevity and optimum performance.
- Code and process any invoices related to Maintenance in a timely manner and negotiate with vendors to guarantee best rates possible. This includes re-bidding turn vendors on an annual basis (minimum.)
- Standardize and ensure quality control on make readies/models and common areas.
What you bring
cpo certified
hvac certified
onesite
driver's license
high school
osha
- Snow/Ice removal as needed (or communicate as needed to any 3rd party involved in snow/ice removal.
- CPO Certified
- Must be available to be on call
- Valid Driver's License
- Computer skills including use of email and basic knowledge of Microsoft Office (or an ability and desire to learn)
- 2+ years of supervisory experience
- HVAC Certified
- Excellent communication (both verbal and written skills)
- Must be accessible 24/7 for on call or on call support for other team members.
- High School degree or equivalent
- Strong decision making skills
- Property Lease up experience
- ONESITE system experience
- Must be familiar with OSHA requirements as they pertain to site and adhere to procedures.
- Ability to work independently and proactively
- 3+ years experience in a multifamily industry
- Successfully pass a drug screen
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must successfully pass a drug screen
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Company
Overview
$144M Annually
Annual Revenue
Generates approximately $144 million annually through luxury housing management and development.
1.46M Sq Ft
Market Leadership
In 2020, developed 1.46 million square feet in Charlotte, leading the market.
200% Market Lead
Market Growth
In 2020, developed nearly double its nearest competitor's output in Charlotte.
- Through a partnership between Northwood Investors and Ravin Partners, the firm emerged from a legacy of multifamily development and real estate investment.
- Headquartered in North Carolina with offices extending from Washington DC to Dallas, its regional presence spans the Southeast and Mid-Atlantic.
- Managing and developing luxury for-rent and mixed-use housing across multiple states.
- Typically delivers high-end apartment communities, complete with resort-style amenities—rooftop bars, saunas, fitness lounges—designed by its own in-house teams.
- Maintains full in-house services including architecture, interior design, marketing, revenue management, concierge, maintenance education and event planning.
- Notable projects include LEED-registered communities like Trinity Commons and major urban towers in Charlotte such as The VUE and Uptown 550.
- Signature approach: feedback-driven design iterations post-launch ensure evolving resident experience and long-term performance.
- Houses award-winning, sound-insulated apartments with high ceilings, energy-efficient appliances, wine storage and spa-inspired baths.
- Stands out for blending boutique hospitality design with scalable multifamily development under one roof.
48 Hours
Response Time
Dedicated team responds to feedback, comments, or praise within a rapid 48-hour timeframe.
- Driven By Design: rigorous, intentional design is the backbone of long‑lasting product performance
- Feedback‑Driven Excellence: continuous loop of feedback from site teams and residents to constantly improve design and execution
- In‑House Services: dedicated architecture, interior design, marketing, revenue management, concierge, maintenance education and event‑planning teams
- Collaborative Culture: unparalleled culture that seeks to facilitate strong working relationships among all team members
- People‑First: our biggest asset is our people with a shared commitment to excellence
20% Water Savings
Low‑flow Fixtures
Low‑flow plumbing fixtures implemented to reduce water usage by 20%.
95% Reduction
Utility Tracking
Northwood Office achieves a 95% reduction in electricity, water, and waste through meter-level monitoring with Measurabl.
- Several communities certified to National Green Building Standard (NGBS)
- Energy‑efficient lighting, high‑performance appliances and low‑E windows installed to reduce consumption and utility costs
- Low‑VOC materials and enhanced insulation to improve air quality and reduce heating/cooling needs
- Markets as USGBC members and certified EarthCraft & EnergyStar™ builders, with LEED® registration on select projects
- Apiary and bluebird nesting programs on green‑space properties to support wildlife conservation
77%
Employees Recommend
Of employees would recommend their company to a friend.
4.1/5
Glassdoor Rating
Culture & values rated on Glassdoor.
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