Hotel Maintenance Engineer

Description

• Comply with all company policies and procedures.
• Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
• Check with manager/supervisor before leaving work area for any reason.
• Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.
• Maintain all engineering and work areas in orderly and clean condition.
• Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Ensure maintenance problems are promptly reported through proper channels.
• Respond to and resolve engineering service requests in a courteous, efficient, safe manner.
• Attend department meetings as scheduled.
• Document all parts used and parts needed to be purchased.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

Requirements

• High school diploma/GED and training in building maintenance
• Consistently professional attitude and behavior with effective listening and communication skills.
• Ability to understand and provide friendly guest service.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.
• Appropriate and proper use of engineering supplies and tools.
• Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic maintenance and/or engineering matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Available to work different hours including weekends, and nights.
• Ability to understand and comply with proper preventive maintenance and repair policies, procedures, and brand standards.
• Attention to details, good organizational skills, and efficient time management.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Ability to properly use engineering tools and supplies.
• Experience in the hospitality industry preferred
• Two or more years of experience in building maintenance or related experience

Benefits

• Wellness programs for mental, physical, and financial wellness
• Employee lunches and recognition programs
• Education and professional development
• Medical, Dental, Vision health insurance
• Paid Time Off
• Robust supplemental insurance for Life, AD&D, Pets, legal and more
• Hotel and travel discounts
• Competitive Salary
• Generous retirement/401k benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance