DFW Area Residential Service HVAC Technician

Description

• Educate homeowner on potential opportunities for additional business (newer system, service contracts, and additional services)
• Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to the customer.
• Be available to work nights and weekends on a rotating basis to service emergency needs of our customers.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting vehicle inspection form.
• Participate in company provided training opportunities on latest industry technologies.
• Maintain proper stock, parts, tools, and safety equipment on the vehicle.
• Diagnose and repair of electronic, mechanical, and electrical components of these systems.
• Maintain and repair heating, ventilation, and cooling units for residential customers. Diagnose and repair electronic, mechanical, and electrical components of these systems.

Requirements

• Must have a minimum of 3 years of HVAC residential service experience (required).
• Excellent organization, communication, and prioritization skills
• Requires the ability to communicate effectively using speech, vision and hearing.
• Good analytical skills and attention to detail with ability to read and interpret plans and manuals.
• Must be able to work in cramped or high places such as attics, ladders and tunnels
• Strong multi-tasking skills, including the ability to flex on demand across multiple support channels.
• Must be able to work in extreme weather conditions including but not limited to extreme heat, rain, snow or sleet
• Must have mental skills such as critical thinking , problem solving, and a technical vocabulary to understand direction and adhere to established procedures.
• A current EPA certification and State Registered TDLR (required).
• Must be able to carry heavy items up and down stairs
• Must be able to climb, bend, kneel, crawl and stoop on a frequent basis for extended periods
• Must be able to lift and move items of 75 pounds and/or more on regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
• Positive-forward thinking and excellent in conflict resolution.
• Must be able to meet any physical ability requirements listed in this description.
• Computer skills: Microsoft Office, and IOS devices,
• EXTREME customer service skills, Ability to interact with homeowners, collect money and relay information clearly.
• Must be willing to adapt well in the face of workplace stressors such as customer service complaints.
• Candidates must pass background check and pre-employment drug screen.
• Active (Valid) Driver’s License. (3 yrs of clean driving history) required.

Benefits

• Quarterly company family meetings & many other fun activities.
• $25 CrossFit monthly membership
• Paid Holidays & Personal Time Off (PTO)
• Average Expected Earnings of $95,000- $180,000+ with Milestone as a Service Technician
• Medical, Vision, & Dental insurance / 401 (k) savings plan
• Advancement training opportunity.

Training + Development

Interview process

Visa Sponsorship

Security clearance