Educate homeowner on potential opportunities for additional business (newer system, service contracts, and additional services)
Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to the customer.
Be available to work nights and weekends on a rotating basis to service emergency needs of our customers.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting vehicle inspection form.
Participate in company provided training opportunities on latest industry technologies.
Maintain proper stock, parts, tools, and safety equipment on the vehicle.
Diagnose and repair of electronic, mechanical, and electrical components of these systems.
Maintain and repair heating, ventilation, and cooling units for residential customers. Diagnose and repair electronic, mechanical, and electrical components of these systems.
Requirements
hvac
epa cert
tdlr
microsoft office
customer service
critical thinking
Must have a minimum of 3 years of HVAC residential service experience (required).
Excellent organization, communication, and prioritization skills
Requires the ability to communicate effectively using speech, vision and hearing.
Good analytical skills and attention to detail with ability to read and interpret plans and manuals.
Must be able to work in cramped or high places such as attics, ladders and tunnels
Strong multi-tasking skills, including the ability to flex on demand across multiple support channels.
Must be able to work in extreme weather conditions including but not limited to extreme heat, rain, snow or sleet
Must have mental skills such as critical thinking , problem solving, and a technical vocabulary to understand direction and adhere to established procedures.
A current EPA certification and State Registered TDLR (required).
Must be able to carry heavy items up and down stairs
Must be able to climb, bend, kneel, crawl and stoop on a frequent basis for extended periods
Must be able to lift and move items of 75 pounds and/or more on regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
Positive-forward thinking and excellent in conflict resolution.
Must be able to meet any physical ability requirements listed in this description.
Computer skills: Microsoft Office, and IOS devices,
EXTREME customer service skills, Ability to interact with homeowners, collect money and relay information clearly.
Must be willing to adapt well in the face of workplace stressors such as customer service complaints.
Candidates must pass background check and pre-employment drug screen.
Active (Valid) Driver’s License. (3 yrs of clean driving history) required.
Benefits
Quarterly company family meetings & many other fun activities.
$25 CrossFit monthly membership
Paid Holidays & Personal Time Off (PTO)
Average Expected Earnings of $95,000- $180,000+ with Milestone as a Service Technician
Medical, Vision, & Dental insurance / 401 (k) savings plan
Advancement training opportunity.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
candidates must pass a background check
candidates must pass a pre-employment drug screen
Company
Overview
Founded with a vision to revolutionize home service industries, offering expert solutions for electrical, air conditioning, plumbing, and more.
Milestone Electric, Air & Plumbing thrives on providing reliable, quality service to homeowners and businesses, ensuring comfort and safety.
Over the years, Milestone has established itself as a leading provider of essential home services, with a dedicated focus on reliability and customer satisfaction.
With a growing portfolio of residential and commercial clients, the company is trusted for its expertise in HVAC systems, electrical repairs, and plumbing installations.
Milestone is a one-stop shop for all home service needs, making it a favorite among homeowners for both urgent repairs and long-term installations.
The company specializes in maintaining and optimizing home comfort systems, tackling everything from basic repairs to complex system upgrades.
Known for its fast, dependable service, Milestone has built a reputation for helping customers get the best out of their home utilities and systems.
Through its focus on quality workmanship, Milestone has become a go-to partner for businesses in need of reliable infrastructure services.
Culture + Values
Commitment to Excellence
Customer-First Mentality
Integrity and Transparency
Continuous Improvement
Accountability
Teamwork and Collaboration
Fun and Positive Work Environment
Respect and Appreciation
Environment + Sustainability
Net-zero by 2040
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions across all operations and scopes by the year 2040.
Committed to sustainable business practices to protect the environment.
Implementing energy-efficient technologies across operations.
Using environmentally-friendly materials and reducing waste.
Continuous monitoring of energy use and reduction in emissions.
Inclusion & Diversity
Strong focus on hiring and retaining diverse talent.
Programs to support gender equality and empower women in the workforce.
Active mentorship initiatives for underrepresented groups.
Regular training on fostering a respectful and inclusive work environment.