Contribute to the delivery of a great customer service and the achievement of operational KPIs.
Deliver high standards of work, relevant to the primary trade.
Carry out secondary trade activities within acceptable quality standards, to support Guinness’s KPIs for a first-time fix.
You will be able to undertake out of hours call out duties on a rota basis.
Undertake damp & mould cleaning when required.
Assess risks prior to carrying out work and take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues.
Requirements
damp treatment
health safety
customer service
time management
nvq
social housing
Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
Ability to work with minimal supervision, demonstrating organisational and time management skills.
Ability to operate safely, considering any environmental circumstances and possible risks.
Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service.
You will hold a NVQ / City & Guilds Trade Qualification or equivalent recognised competency in the required trade.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
basic dbs check required (cost covered by employer)
Company
Overview
Since 1950
Year Founded
The company has been providing affordable housing across the UK since its establishment in 1950.
60,000+ Homes
Managed Properties
The company manages over 60,000 homes with a focus on sustainable housing solutions.
Culture + Values
44 Farms Reached
Regenerative Agriculture Participation
Collaborating with farmers and agronomists to advance regenerative agriculture practices.
1,400 Acres Farmed
Scale of Regenerative Pilot Program
Implementing regenerative practices across a significant pilot area to improve sustainability.
We are in it for the long haul – for our people, our products and our planet.
Collaborative partnerships (e.g. working with farmers, agronomists and supply‑chain partners on regenerative agriculture)
Data‑driven decision‑making (e.g. baselining carbon footprint, sharing pilot results)
Environment + Sustainability
Net-zero by 2030
Carbon Emissions Target
Aim to achieve net-zero carbon emissions across operations by 2030.
€100M Investment
Sustainability Initiative
Investing €100 million to decarbonize operations and reduce environmental impact.
70% Zero-Emission Fleet
Transport Ambition
Aiming to transition 70% of the transport fleet to zero-emission vehicles by 2025.
Three‑year regenerative‑agriculture pilot: 44 farms, ~1,400 acres; goals include soil regeneration, carbon sequestration, biodiversity enhancement, reduced synthetic chemical use, improved water quality and farmer livelihoods
Collaboration on fonio‑based brewing to reduce water/chemical inputs and support soil regeneration
Inclusion & Diversity
30% Increase
Female Leadership Growth
Female leadership roles within the company have grown significantly over the past five years, reflecting a strong commitment to gender diversity in senior positions.
25% Boost
Women in Leadership
Training programs have been instrumental in increasing the representation of women in leadership roles by 25% over the past three years.
1,000+ Supported
Women Empowerment
Partnerships with external organizations have enabled over 1,000 women and girls to benefit from mentoring, education, and vocational training programs.
Paid pregnancy-loss leave, six months’ fully-paid maternity leave for female employees.