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Store Manager
Majid Al Futtaim
Dubai-based lifestyle conglomerate spanning retail, leisure, real estate, entertainment across Middle East, Africa, Asia
Responsible for managing store operations, achieving sales targets, and developing store teams to maximize profitability and deliver excellent customer service.
Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
Ensure that the highest levels of customer service are delivered by the entire store team at all times.
Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
What you bring
business performance
customer segments
decision making
managerial background
years experience
A proven record of maximizing business performance
Good understanding of main customer segments and helps team to understand them.
Makes hard decisions, knows when to make a call versus delegating upwards
4 – 5 years’ industry experience with Managerial Background experience
Operates across over 20 international markets, showcasing its cross-continental expansion.
BBB Rating
Credit Standing
Maintains a strong credit rating, facilitating investments in sustainable projects.
Multi-Billion Dirham
Development Scale
Delivers large-scale real estate projects across the Middle East.
Created from a vision to redefine shopping and leisure in the Middle East, this group evolved from a single founder's idea into a cross-continental leader.
It drives growth through major retail and community hubs like shopping malls, hotels, and mixed-use developments.
Features exclusive franchises and key projects such as Carrefour hypermarkets, VOX cinemas, Ski Dubai, iFly Dubai, and the iconic Mall of the Emirates.
Operates a leisure division that introduces unique attractions like indoor skiing, skydiving, waterparks, and flagship stores for LEGO and American Girl.
Known for impressive achievements, including the region's largest indoor ski floor, the first corporate green sukuk in the Middle East, and a multi-screen IMAX and 4DX cinema flagship.
Culture + Values
Customer Obsession
Sustainability
Collaboration
Innovation
Empowerment
Integrity
Environment + Sustainability
2050 Net Zero
Comprehensive climate commitment.
Aim to achieve net zero emissions across all operations and value chain by the year 2050.
100% Renewable Energy
Transition to clean power.
Commitment to sourcing all operational energy from renewable sources by 2025.
35% Carbon Reduction
Ambitious emission reduction target.
Goal to cut carbon footprint by one-third by 2030.
90% Waste Diversion
Waste management commitment.
Efforts to recycle or reuse 90% of operational waste to reduce landfill impact.
Sustainable products and services in key sectors including retail, shopping malls, and leisure
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