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Residential Construction Service Manager
M/I Homes, Inc.
Inspect and repair new homes post‑closing, coordinate subcontractors, ensure customer satisfaction.
3d ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Cincinnati, OH
Field
Company Size
2,000 Employees
Service Specialisms
Construction services
Project Management
Property Development
Design
General Contractor
Sector Specialisms
Residential
Role
What you would be doing
subcontractor scheduling
work orders
customer visits
vehicle inventory
subcontractor supervision
- Assist in special projects as requested and perform additional duties as required.
- Contacts and schedules appropriate subcontractors to perform work as required.
- Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards.
- May complete work orders required to meet customer needs; provides problem solving on-site.
- Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status.
- Maintains service vehicle inventories including appropriate materials and equipment.
- Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.
- Directs and supervises subcontractors to improve efficiency and workflow.
What you bring
driver's license
computer skills
communication
- Travel demands which require possession of a valid driver's license and a good driving record to comply with Company-issued vehicle policies.
- Proficient in using computers and various software applications
- Written & verbal communication
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre‑employment substance abuse testing.
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Company
Overview
150,000 homes
Homes Built
Spanning multiple locations, demonstrating extensive reach.
15 markets
U.S. Markets
Operate in key locations, indicating a broad national presence.
- Offers a variety of single-family homes, townhomes, and condominiums tailored to different lifestyles.
- Emphasizes quality craftsmanship and energy-efficient designs in all projects.
- Recognized for a personalized approach to homebuilding, assisting buyers in creating their ideal homes.
- Known for building strong communities and fostering lasting relationships over four decades.
- Financially stable, continuously expanding into both established and emerging markets.
- Balances innovation with tradition, with a strong commitment to excellence.
- Integrity and Honesty
- Customer Commitment
- Delivering Results
- Collaboration
- Excellence
- Continuous Improvement
2030
Net Zero Target
Aiming for net zero energy homes by a specific year, showcasing commitment to sustainable living.
- Constructing homes that surpass national energy efficiency standards through green building practices.
- Integrating energy-efficient features like high-performance HVAC systems and smart home technology.
- Employing sustainable building practices to reduce environmental impact.
- Certified for leadership in energy-efficient home construction by ENERGY STAR.
- Committed to providing equal opportunities in recruitment, hiring, training, and promotion
- Focus on fostering a diverse workforce that mirrors the communities they serve
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