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Full Time - Hospitality Host - ACL Live
Ryman Hospitality Properties
Support backstage hospitality for artists, crews and VIPs at live events.
8d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Austin, TX
Onsite
Company Size
1,000 Employees
Service Specialisms
Hospitality Management
Event Planning
Real Estate Development
Asset Management
Property Management
Marketing and Sales
Brand Management
Operations Management
Sector Specialisms
Hospitality
Lodging
Convention Center Resorts
Entertainment
Mixed-use Entertainment
Leisure
Concert Venues
Resort Management
Role
What you would be doing
inventory management
procurement
supply delivery
set up
cleaning
artist liaison
- Coordinate backstage logistics. Oversee dressing room assignments, hospitality placement, and ensure artists attend soundchecks or rehearsals in a timely manner.
- Maintain backstage supply inventory. Take pre- and post-event beverage inventories as required.
- Procure specialty food and beverage items, including artist rider requests where applicable. Monitor budget as needed.
- Maintain cleanliness and organization. Monitor and empty trash, wipe down surfaces, mop floors, wash dishes, utensils, tables, chairs, and kitchen areas.
- Set up and break down backstage hospitality areas for designated events. Maintain areas throughout the day and ensure they are restored for the next day.
- Report security, maintenance, or housekeeping issues to the appropriate departments. Follow up with departments to ensure timely resolutions.
- Serve as liaison to artist management teams and venue management. Communicate with all partners to deliver exceptional guest service and personalized support to artists, crews, VIPs, and backstage guests throughout the event.
- Launder back of house towels and linens. Assist with artist laundry as needed.
- Deliver supplies (food, beverage, equipment) to backstage hospitality areas as needed. Monitor backstage and VIP areas to ensure supply of food, beverages, utensils, etc. is maintained.
What you bring
1+ year
customer service
confidentiality
driver's license
21+
high school
- 1+ years' of experience in customer service/hospitality required
- Proven ability to handle sensitive and confidential matters with discretion
- Effective interpersonal and verbal communication skills
- Valid driver's license with satisfactory driving record required
- Able to work during peak times, including evenings, weekends and holidays, to support business needs
- Must be 21+ years of age
- High school diploma or equivalent required
- Excellent attention to detail, organization, and time management
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1984
Year Founded
The company was established in 1984 and has since expanded its portfolio of entertainment and hospitality assets.
- Specializes in entertainment and hospitality as a leading real estate investment trust (REIT).
- Grown its portfolio with a focus on live entertainment venues and hotels.
- Owns iconic properties like the Grand Ole Opry and operates numerous hotels and convention centers.
- Has a strong presence in Nashville, making it a major player in the hospitality and entertainment sectors.
- Manages world-class venues that host live music events, conventions, and more, ensuring top-tier guest experiences.
- Continues to grow through strategic acquisitions and development of premier locations.
- Unique blend of real estate and entertainment makes it a key influencer in live events and hospitality.
- Hospitality is at the heart of everything we do.
- We are committed to delivering exceptional service to our guests and each other.
- We act with integrity, respect, and responsibility.
- We foster an environment of collaboration and teamwork.
- We strive for excellence and are always looking for ways to improve.
- We celebrate diversity and individuality.
- We are passionate about our communities and contribute to their growth and success.
By 2050
Net-Zero Goal
Target year for achieving net-zero carbon emissions.
- Implemented energy-saving measures including LED lighting and advanced HVAC systems to reduce environmental impact.
- Reduces waste through comprehensive recycling programs across all facilities.
- Invests in renewable energy sources and energy efficiency technologies to lower environmental footprint.
- Encourages sustainable practices across corporate and hospitality operations to promote environmental responsibility.
40%
Women in Executive Roles
Percentage of women in executive leadership positions.
2030
Gender Parity Goal
Target year to achieve gender parity in leadership positions.
- Actively increases representation of diverse backgrounds across all levels of the organization.
- Talent acquisition strategies include outreach to underrepresented groups and diverse hiring pipelines.
- Provides robust development opportunities to foster an inclusive environment.
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