Roadside Assistance Technician (SSP)
Cintra, A Ferrovial Company
Provide roadside assistance, traffic control, and minor maintenance on I‑77 express lanes.
3 days ago ago
Junior (1-3 years)
Full Time
Charlotte, NC
Field
Company Size
10,000 Employees
Service Specialisms
Transport infrastructure development
Financing
Design
Construction
Operation and maintenance
Traffic management
Tolling technology
Asset management
Sector Specialisms
Highways
Airports
Energy
Transport infrastructure
Civil infrastructure
Water treatment plants
Electrical technical services
Energy generation and transmission infrastructure
Role
What you would be doing
roadside assistance
traffic control
pavement repair
vehicle operations
equipment inspection
general maintenance
- Performs miscellaneous building maintenance as required
- Responds to traffic incidents, provides roadside assistance to motorists on I-77 between uptown Charlotte and Mooresville and available on-call after hours for emergency incident response, as needed
- Performs miscellaneous duties, such as general traffic control, pavement repair, roadside assistance, pushing vehicles out of travel lanes and debris and animal carcasses removal
- Operates assigned vehicles (pick-ups) and 6-wheel trucks with mounted crash attenuators
- Inspects equipment for proper operating condition, makes minor repairs or adjustments, lubricates and assists in making repairs as required
- Performs miscellaneous maintenance on the I-77 Express Lanes Project as required.
What you bring
traffic control
incident training
automotive mechanics
microsoft office
driver license
customer service
- Self-motivated and able to motivate
- Excellent customer relationship and friendly approach to stranded vehicles
- 0-3+ years of experience in general traffic control, and traffic management is desired
- Good communication skills
- National Traffic Incident Management Responder Training Program (SHRP2 & TIM) and Incident Management Assistance Patrol (IMAP) NCDOT training will be preferred
- Basic knowledge of automotive mechanics
- Adapts easily to changes during the event and fast decision maker
- Candidate must be available to attend 4 weeks of paid training in Raleigh**
- Ability to interact with colleagues in a team structure
- Must be able to multitask and problem solve within a fast-paced environment
- User level of Microsoft Office (Microsoft Excel, Outlook, Word, and PowerPoint) and capable of learning and use other PC-based software
- Previous experience with roadside assistance vehicles such as emergency response and towing vehicles
- Must possess a valid Driver’s License. Commercial Driver’s License (CDL) is not required but the candidate should have the ability to obtain a CDL, if needed, in the future
- Available on-call after hours for emergency maintenance service, as needed
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
- Focuses on the development and operation of toll roads and airports.
- Specializes in long-term management and innovation within transportation networks.
- Projects span diverse geographical regions, ensuring global impact while meeting specific local needs.
- Strategic focus on operational excellence and technological innovation drives industry leadership.
- Committed to innovation and excellence.
- Safety is a priority in every aspect of our operations.
- Respect for people and communities, striving for mutual benefit.
- A culture of trust and collaboration, fostering diversity of thought.
- Operational efficiency and high-quality service delivery.
2050
Net Zero Target
Committed to achieving net zero emissions by the year 2050.
- Environmental management systems are implemented in projects to ensure sustainability.
- Sustainable transport infrastructure is promoted to reduce environmental impact.
- Renewable energy solutions are integrated into operations to enhance sustainability.
- Green construction and eco-efficient technologies are used in toll road projects.
- Clear focus on gender equality in leadership roles.
- Promotion of diversity within the workforce through strategic initiatives.
- Measurement and tracking of gender diversity goals and progress.
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