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Assistant Community Manager
The Community Builders, Inc.
Assist community manager with leasing, compliance, rent collection, resident services.
9d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Cincinnati, OH
Onsite
Company Size
300 Employees
Service Specialisms
Affordable Housing Development
Real Estate Development
Community Development
Urban Planning
Construction Management
Property Development
Sector Specialisms
Residential
Commercial
Mixed-income Housing
Affordable Housing
Community Development
Retail Landlord
Neighborhood Investment
Property Management
Role
What you would be doing
office management
unit inspection
market analysis
rent collection
lease documentation
invoice processing
- Oversees office functions, including office hours, filing, computer systems, reports, etc.
- Inspects market ready units for acceptance to lease and for resident move in.
- Keeps informed of market conditions and update competitive market analysis quarterly.
- Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
- Monitors rent balances, collects rents, and sends out late or quit notices as required.
- Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
- Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
- Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
- Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
- Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
- Handles resident issues and concerns, partnering with Community Manager as needed.
- Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
- Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
What you bring
microsoft office
yardi
college degree
2+ years
customer service
industry designations
- Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
- Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
- College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
- 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
- Proven Excellent Customer Service skills required.
- Industry designations (COS, LIHTC, ARM®, etc.) preferred.
- 12 Paid Holidays & tenure-based PTO accruals
- 403(b) retirement plan with company match
- Company paid Life & Disability Insurance
- Medical, dental, and vision insurance
- Hospital & Critical Illness Insurance
- Employer contributions to Health Savings Accounts
- Confidential, 24/7 Employee Assistance Program
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA
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Interview process
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Company
Overview
1964
Years in Operation
The company has been actively working to enhance neighborhoods and create sustainable affordable housing for over half a century.
- Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments.
- Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing.
- Collaborates with local governments and partners to address housing and social needs through community redevelopment.
- Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change.
- Committed to fostering strong, healthy, and economically resilient neighborhoods.
- To build and sustain strong communities where people of all incomes can achieve their full potential.
- We hire diverse and talented people.
- We empower our employees to take initiative, advance our mission, and deliver results.
- We hold leaders and each other accountable for fostering inclusion, trust, and collaboration.
20% Energy Reduction
SAHF Big Reach Commitment
Aim to reduce energy intensity of portfolio by 20% from 2010 baseline by 2020.
$2.5B Investment
Project Financing for Developments
Over $2.5 billion spent on constructing and preserving affordable/mixed-income housing developments.
10,000 Apartments
Managed Nationwide
Owning/managing over 10,000 apartments across 14 states and DC, enabling large-scale sustainability improvements.
320+ Developments
Affordable Housing Portfolio
Constructing and preserving more than 320 affordable and mixed-income housing developments.
- Uses improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits and renewable energy to meet energy‑savings goals
2,000 Residents
Job Placements
Approximately 2,000 residents have been placed in jobs through the company's efforts.
$16.7M Returned
Tax Credit/Asset Building
Returns $16.7 million annually through Earned Income Tax Credit and Asset-Building campaigns.
- Mission to build communities where people of all incomes can thrive (emphasis on socioeconomic inclusion)
- Leadership & staff demographics (GuideStar 2023): leadership identified as White/Caucasian male, heterosexual, without disability
- Collaborates with neighborhood groups, residents, public/private agencies to coordinate access to support services
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