Facility Manager

Description

• Work with JLL Supply Chain and sourcing in support of securing vendors that are compliant with JLL requirements.
• Monitor customer satisfaction and take steps to identify and resolve sub-standard or negative feedback or survey results.
• Ensure the safe, reliable and continued operations of all assigned locations and in scope assets, functions, and services in a manner consistent with customer expectations, the client specific Master Services Agreement (MSA) and JLL business objectives.
• Support the development of site continuous improvement programs, processes and procedures that reduce short- and long-term operating costs and increase productivity.
• Create and provide input on procedural documents, operations manuals and work instructions.
• Responsible for the site management plan, including alignment with KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreements).
• Ensure client satisfaction by providing a seamless interface to site clients and demonstrate leadership, responsiveness and innovation in driving quality and cost savings.
• Provide personnel leadership to ensure JLL staff and subcontractors meet all safety, GxP, and other compliance requirements in execution of all work.
• Lead and manage the staffing, development, performance and outcomes of site team personnel.
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to facility operations.
• Development and management of site budgets while delivering monthly/quarterly variance reporting on a timely basis.
• Recommend solutions and implement appropriate corrective action for major or complex maintenance and operational issues.
• Provide oversight of maintenance shutdowns, project support and off-hour emergencies.

Requirements

• Strong supervisory skills with the ability to coach, mentor and train.
• Business acumen includes financial planning and analysis and ability to manage within budget and time constraints.
• Superior customer service, team player who builds and maintains relationships.
• Three years of supervisory experience in management, budgeting, vendor management, operation, and maintenance.
• Five or more years of Facility Management or Building Operations experience.
• Effective use of technology and tools such as SharePoint and Microsoft Office Suite, including proficiency in Excel and PowerPoint
• Previous experience working in life sciences GxP environment desired.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects, priorities and deadlines.
• Bachelor’s degree in electrical or mechanical engineering, or equivalent experience.
• Demonstrated leadership abilities and organizational skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance