Learning and Development Coordinator (Aviation)

Description

The Learning & Development (L&D) Coordinator reports directly to the Learning & Development Manager, serving as a key support role within the L&D team. This position is responsible for providing comprehensive administrative and logistical assistance to the Learning Manager in the planning, delivery, and evaluation of all company training programs. The L&D Coordinator is essential in supporting and driving the strategic goals for organizational growth and development. The ideal candidate will be highly organized, proactive, and committed to fostering a culture of continuous learning.

• Conduct new hire training in classroom and operations settings as outlined in company training plan/strategy along with ongoing hands-on training/on the job training.
• Provide on-going training for staff which includes cross-training for all employees’ learning functions and refresher training.
• Work on ongoing compliance and leadership training for the organization.
• Support with trainings for external partners, e.g., airlines and services companies, on LGP operational procedures so they are versed and can disseminate the information to their staff.
• Collaborate with department leaders to design and deliver job-specific training programs tailored to business goals and initiatives. Standardize templates, forms, and processes for training materials to ensure consistency across the organization.
• LMS and Data Management: Utilize the Learning Management System (LMS) to accurately maintain employee training records, track program penetration, and generate reports on assessment, attendance, program adoption, and impact for L&D management.
• Standardize templates, forms, and processes for training materials to ensure consistency across the organization.
• Support the L&D components of new associate onboarding, including tracking completion and coordinating logistics.
• Conduct knowledge audits and assessments during the training process and recurring as needed.
• Research and recommend new training methods.
• Collect, organize, and summarize feedback and metrics to support the evaluation of program effectiveness.
• Support the implementation and evaluation of programs that foster employee career progression.
• Coordinate with leaders on the development and organization of technical and operational training materials for classroom and online delivery.
• Stay current with industry best practices by gathering information from industry forums and conferences and presenting relevant insights to senior leadership.
• Support broader HR initiatives and perform all other duties as assigned.
• Manage the technologies and resources required to develop, manage, and deliver training.
• Create and maintain department communications and process materials, ensuring accuracy and program support.

Requirements

• Strong Excel, PowerPoint, Word skills
• Experience in an aviation/airport setting or customer experience preferred.
• Ability to work on various shifts as needed.
• Ability to identify issues and propose practical solutions.
• Minimum 3+ years position-related experience
• Experience organizing workshops, seminars, or training sessions.
• Similar Learning Management systems
• Familiarity with various reporting and survey tools
• Experience creating, designing, and implementing leadership and compliance training.
• Ability to work collaboratively with others to solve issues.
• Ability to exercise excellent judgment in fast paced environment.
• Comfortable working in a dynamic environment and able to adjust priorities as needed.
• Knowledge of SMS (safety management system)
• Demonstrated ability to provide constructive feedback in a professional manner.
• Comfortable using Learning Management Systems (LMS) and virtual training platforms.
• Articulate Storyline
• Professional certifications in Training & Development
• Strong communication skills, both written and oral.
• Strong presentation, instructional, and facilitation skills.
• Bachelor's degree or equivalent work experience
• Capable of collecting, analyzing, and reporting on training metrics and feedback with focus on continuous improvement.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance