IT Orientation Coordinator

Description

• Manage and update training content for both live sessions and the LMS
• Assign and remove software licenses during onboarding and offboarding
• Address urgent onboarding and offboarding actions and special requests
• Support large-scale onboarding/offboarding events
• Provide general and IT-specific onboarding for new IT team members
• Coordinate hardware returns to designated locations
• Monitor onboarding/offboarding lists, assign tasks by geography, and ensure timely form submissions and approvals by direct supervisors/managers
• Monitor process efficiency and suggest improvements
• Periodically audit special work arrangements for select employees
• Serve as the IT point of contact for direct supervisors, HR, and staff regarding onboarding/offboarding
• Manage user accounts following offboarding, including retention and deletion
• Deliver live IT training during HR-led orientation sessions
• Execute IT components of employee onboarding and offboarding
• Assign IT hardware and software to new employees according to role requirements
• Support new employees and check in periodically to address onboarding questions or issues
• Develop and maintain documentation for onboarding and offboarding processes

Requirements

• Experience developing and presenting training and documentation materials
• Associate’s or Bachelor’s degree in Information Technology, Education/Training, or a related field; or equivalent work experience
• 3-5 years of team, office, or project management in a dynamic and fast-paced environment
• Familiarity with modern workplace computer hardware and enterprise applications
• OHM Grad School
• Talents/Strengths: communication, technical and interpersonal writing, time management, organization, self-motivation, and a commitment to continuous learning

Benefits

• Tuition & Certification Expense reimbursement
• Company Profit Sharing
• Short & Long-Term Disability Options
• Volunteer Service Leave
• 401(k) retirement savings plan with employer matching contribution
• Voluntary Wellness Program
• BCBSM Medical, Dental and Vision
• Paid professional association membership
• Flexible Spending & Health Savings Accounts
• 100% Employer-Paid Life Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance