Senior Specialist - Scheduling & Transportation Information
Roads And Transport Authority
Plans, builds and operates Dubai’s road networks, public transit systems, marine transport and licensing services.
Analyze data, develop and manage bus schedules, and coordinate transport systems.
19 days ago ago
Expert & Leadership (13+ years)
Full Time
Dubai, Dubai, United Arab Emirates
Hybrid
Company Size
6,310 Employees
Service Specialisms
Public transport
Parking services
Vehicle licensing
Traffic fines processing
Marine transport
Bus services
Taxi services
Metro services
Sector Specialisms
Transport
Roads
Traffic Management
Commercial Transport
Public Transport
Rail and Metro Systems
Bus Services
Taxi and Ride-Hailing Services
Role
Description
field survey
system update
trip analysis
runtime analysis
technical specs
change notification
Evaluate service reliability on the existing network: this will include conducting field surveys and collection of data from OCC.
Comprehensive and up-to-date information across all existing bus services, covering key aspects of the services, including routes, timetable, fares and conditions of carriage.
Ensure the system availability to the schedulers at the appropriate security level (system user access).
Coordinate with OCC and bus operation; analyses operated trips vs scheduled trips and study the service enhancement and implementation.
Update and development of scheduling system and all of associated technologies and update its system to include bus schedules.
Ensure that concerned departments receive notification of service change (buses, maintenance, transportation systems, customer service) to ensure processing resources required of buses and drivers.
Develop schedules that reflect the strategic objectives of Public Transport Agency including seamless integration with other transit modes as per process.
Coordinate with managers, staff, and representatives regarding the provision of scheduling information and system improvements.
Coordinate with scheduling system vendor, in case of any difficulties in system performance on its various modules.
Analyze data of bus running time, and other circumstances affecting the operation of public transportation vehicles; determines bus running time by time of day and day type.
Develop and export system technical requirement for the operation of public transport network to the technical systems in other departments (Journey Planner and automated collection system AFC and Automated vehicle management AVM).
Review existing and proposed schedules in order to improve service, equalize driver work hours.
Requirements
analytical
computer‑literate
problem solving
leadership
team player
planning
Highly analytical thinking with demonstrated talent to improving and streamlining complex work processes, scheduling guidelines and its procedures.
Computer-literate performer with extensive software proficiency covering wide variety of applications.
Proven ability to develop quality bus schedules, quality reporting formats, and ability to conceptualize tasks and accomplish them on time.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
Exceptional listener and communicator who effectively conveys information verbally and in writing. Resourceful team player who excels at building trusting relationships with customers and colleagues.
Innovative problem-solving and to provide workable solutions and resolve complaints.
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Innovative problem-solver who can generate workable solutions and resolve complaints.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
2005 Founded
Year Founded
The organization was established to oversee Dubai’s integrated transport infrastructure and public transit evolution.
821M+ Transactions
Annual Digital Transactions
Generated AED 3.7 billion in digital revenue across over 821 million transactions in 2023.
AED 3.7B Revenue
Digital Revenue
The organization generated AED 3.7 billion in digital revenue in 2023.
Ten Zones
Bus-On-Demand Zones
Smart services include Bus-On-Demand across ten zones for improved public transport efficiency.
Manages iconic projects like the driverless Dubai Metro, Dubai Tram, Water Bus, ferries and taxi services across the emirate.
Leads major road and bridge design, construction and traffic‑management initiatives including Sheikh Zayed Road upgrades.
Pioneering smart services such as Bus‑On‑Demand in ten zones and solar‑powered rail buses for eco‑friendly mobility.
Operates through specialized agencies in traffic & roads, public and marine transport, rail, licensing and tech services.
Culture + Values
Customer-centricity
Innovation and excellence
Transparency and integrity
Collaboration and teamwork
Accountability
Sustainability
Environment + Sustainability
Net-Zero Emissions
Long-Term Goal
Aiming to achieve net-zero emissions by 2050.
15% Energy Reduction
Energy Efficiency Target
Striving to reduce energy consumption by 2025.
Focusing on reducing carbon emissions, improving energy efficiency, and promoting clean technologies.
'Green Mobility Strategy' enhancing eco-friendly transport adoption.
Deploying electric buses and expanding the green vehicle fleet.
Encouraging the use of electric vehicles.
Inclusion & Diversity
2023: 20%
Female Representation in Leadership
Women hold 20% of senior leadership positions.
Committed to creating an inclusive environment that respects and values diversity in all forms.
Aims to increase female representation, with a focus on leadership roles.
Regularly conducts training programs to foster diversity and inclusion.