Senior Specialist - Scheduling & Transportation Information

Description

• Evaluate service reliability on the existing network: this will include conducting field surveys and collection of data from OCC.
• Comprehensive and up-to-date information across all existing bus services, covering key aspects of the services, including routes, timetable, fares and conditions of carriage.
• Ensure the system availability to the schedulers at the appropriate security level (system user access).
• Coordinate with OCC and bus operation; analyses operated trips vs scheduled trips and study the service enhancement and implementation.
• Update and development of scheduling system and all of associated technologies and update its system to include bus schedules.
• Ensure that concerned departments receive notification of service change (buses, maintenance, transportation systems, customer service) to ensure processing resources required of buses and drivers.
• Develop schedules that reflect the strategic objectives of Public Transport Agency including seamless integration with other transit modes as per process.
• Coordinate with managers, staff, and representatives regarding the provision of scheduling information and system improvements.
• Coordinate with scheduling system vendor, in case of any difficulties in system performance on its various modules.
• Analyze data of bus running time, and other circumstances affecting the operation of public transportation vehicles; determines bus running time by time of day and day type.
• Develop and export system technical requirement for the operation of public transport network to the technical systems in other departments (Journey Planner and automated collection system AFC and Automated vehicle management AVM).
• Review existing and proposed schedules in order to improve service, equalize driver work hours.

Requirements

• Highly analytical thinking with demonstrated talent to improving and streamlining complex work processes, scheduling guidelines and its procedures.
• Computer-literate performer with extensive software proficiency covering wide variety of applications.
• Proven ability to develop quality bus schedules, quality reporting formats, and ability to conceptualize tasks and accomplish them on time.
• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
• Exceptional listener and communicator who effectively conveys information verbally and in writing. Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Innovative problem-solving and to provide workable solutions and resolve complaints.
• Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
• Innovative problem-solver who can generate workable solutions and resolve complaints.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance