Scheduling Coordinator

Description

• Maintain organized electronic and physical filing systems.
• Remaining in a stationary position (e.g., sitting or standing) for extended periods
• Monitor, request, and track required subcontractor documentation, including insurance certificates, workers’ compensation, lead-safe certifications, and vehicle registrations.
• Build and maintain strong working relationships with customers, subcontractors, and internal teams.
• Order, print, and maintain job-related forms such as Project Completion Forms, Service Forms, and Lead-Safe documents.
• Scan, upload, and maintain digital and physical records for subcontractor invoices and job documentation.
• Schedule customer installation appointments and coordinate subcontractor availability.
• Provide prompt follow-up and communication on scheduling updates, material needs, and documentation requirements.
• Prepare and maintain weekly installation manifests.
• Communicate with customers regarding installation dates, expectations, and follow-up needs.
• Confirm and order windows, doors, and other materials required for upcoming installations.
• Assist with basic inventory oversight related to scheduled installations.
• Collaborate with the production team to align job timelines, crew capacity, and material readiness.
• Occasional lifting and/or moving of items up to 25-50 lbs, depending on the role
• Request and track insurance certificates for condominium projects and for town/city requirements.
• Process subcontractor labor invoices and confirm accuracy.
• Compile, email, print, and distribute job packets and paperwork for subcontractors.
• Collect daily completion forms and customer payments from subcontractor jobs.

Requirements

• Working indoors and/or outdoors in various environmental conditions
• Use of hands and fingers to operate computers, tools, or equipment
• Reliable, team-oriented, and able to follow through consistently.
• Office Environment: Professional setting with standard office equipment such as computers, phones, and printers. Noise levels are typically low to moderate.
• Proactive, self-starter mindset with creative problem-solving abilities.
• Ability to manage multiple tasks, timelines, and priorities.
• Proven customer service skills and professional communication abilities.
• Frequent movement, including walking, bending, reaching, or climbing stairs
• Comfortable working with scheduling systems, order entry software, and email platforms a plus.
• Warehouse Environment: Industrial setting with exposure to varying temperatures, noise, and moving equipment. May require standing, walking, and handling materials or machinery.
• Call Center Environment: Shared workspace with frequent phone and computer use. Noise level may be moderate due to multiple conversations occurring simultaneously.
• Ability to maintain confidentiality and handle sensitive documentation.
• Strong organizational skills with excellent attention to detail preferred.
• Field-based or Canvassing Environment: Outdoor work in various weather conditions. Requires walking, standing, and interacting with the public. Travel between locations may be required.
• No prior home improvement or construction experience required; training will be provided.
• High school diploma or GED equivalent preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance