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Systems Specialist - IT AMI Applications Support
Con Edison
Lead technical support for AMI systems, vendor coordination, and application development
3d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
New York, NY
Office Full-Time
Company Size
15,000 Employees
Service Specialisms
Engineering
Consulting
Construction services
Project Management
Technical Services
Design
Turnkey
General Contractor
Sector Specialisms
Electric Utility
Gas Utility
Steam Service
Energy Transmission
Natural Gas Transmission
Electric Transmission
Regulated Utilities
Energy Delivery
Role
What you would be doing
application support
incident triage
root cause
release management
license compliance
system monitoring
- Communications: Strengthens business relationships, managing and maintaining effective communications with all stakeholders. Leads or contributes to team discussions. Proactively raises issues.
- Performance Improvement: Participates on IT process improvement teams. Makes suggestions on system or process improvements.
- Decision Making: Identifies issues, develops alternatives, provides recommendations.
- Business Relationships and Management: Provides updates to project plan, reports critical issues. Troubleshoots and resolves client issues. Works collaboratively with cross-functional teams to achieve all project goals. Engages vendors/sponsors at the right level of detail for example in weekly status meetings. Proactively engages others outside the project teams to bring in expertise to work to solve technical issues.
- Develops and delivers effective presentations
- Operations: Conducts incident triage, remediation, root cause analysis and recommends preventive actions including HPI.
- Project Role: The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Con Edison's AMI systems such as the AMI Meter Asset Management System (MAMS), ProField Encore (PFE), Meter Data Management System (MDMS), and Head End System (HES). Work closely with the key Vendors and Business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements. Collaborate with AMI Run team to see any tools or reports needed to support monitoring or troubleshooting the production systems.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Portfolio Scope: Assists in planning and road mapping, including analyzing technology components for vendor support and cyber security compliance. Lead technical team on developing in-house applications and assist in the implementation of Vendor applications. Maintain and support one or more existing applications including monitoring product license compliance.
What you bring
oracle
etl
power bi
python
leadership
master's
- Understanding of application design and Software Development Life cycle principles, required.
- At least four (4) years experience working with users to define, specify, and implement complex reports. Must be able to understand complex data models and design or troubleshoot complex ORACLE/SQL Server database queries, required.
- Experience in UTILITY Projects or AMI, preferred.
- Strong analytical and problem solving skills. Ability to transfer knowledge to peers and train subordinates, required.
- Unix shell scripting, power BI knowledge preferred.
- Working experience of ETL tools (SSIS, SPARK, etc.,), XML and SOAP/RESTful Web Services, required.
- Demonstrated analytical skills
- Web Development experience using HTML, JavaScript and ASP.NET/MVC, PYTHON, SPARK, preferred.
- Exceptional leadership skills required. Demonstrated ability to lead team activities, perform project management functions, and supervise team members, required.
- Master's Degree and four (4) years of relevant experience, preferably in IT.
- Strong written and verbal communication skills
- Works effectively both independently and in teams, with experience leading projects, workstreams, or tasks, required.
- Effective interpersonal skills
- At least two years of experience implementing technology to support business processes or adapting business process to take advantage of technology, required.
- Must be able and willing to travel within Company service territory, as needed.
- People Leadership: Works independently and provides guidance to other employees and contractors. Actively seeks input from team members to facilitate quick resolution to issues. Demonstrates commitment and integrity and serve as a role model for team members.
- Must be able to participate in the Companys emergency management processes and storm plans as required.
- Bachelor's Degree and a minimum of four (4) years of relevant experience.
- Must have ability to learn new technology as required for the job, experience writing formal documentation and software technical requirements, required.
- Driver's License Required
- 4-5 years Strong skills and experience with the MS Office suite: Word, Excel, PowerPoint, Visio, and Project required
- Deliverables: Subsystem designs, end-to-end flow diagrams, use cases, complex APIs and modules, data models, and all System Development Life Cycle (SDLC) documentation. Delivers value through regular releases and frequent customer testing.
- Project Demonstrated project management skills
- Must possess strong project management skills with ability to complete multiple assignments with changing priorities while still meeting deadlines, required.
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Interview process
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Security clearanceInformation not given or found
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Company
Overview
Since 1824
Year Founded
The company was established in 1824, marking the beginning of its long-standing commitment to serving New York City.
- A cornerstone of New York City's energy landscape, delivering electric, gas, and steam services.
- Investing in smart grid technology, clean energy solutions, and reliable infrastructure to meet modern demands.
- Focused on sustainability and cutting-edge energy technologies to support a greener future for NYC.
- Pioneering projects like energy storage, renewable energy integration, and sustainable energy solutions.
- Ensuring the city’s vital infrastructure remains strong, with a reputation for reliability in both residential and commercial sectors.
- We are committed to providing excellent customer service and meeting customer needs.
- We act with honesty and transparency in all interactions.
- We prioritize the safety of our employees, customers, and communities.
- We foster a culture of innovation and embrace new ideas to improve operations.
- We aim to reduce our environmental impact through resource conservation and responsible operations.
2040
Net Zero Target
The company aims to achieve net zero greenhouse gas emissions by this year.
2023
Carbon Intensity Drop
Significant reduction in carbon intensity and increased renewable energy usage achieved by this year.
- Invested in clean energy technologies, including solar, wind, and battery storage.
- Committed to reducing carbon emissions and supporting energy efficiency programs.
- Made major strides in grid modernization to enable greater renewable energy integration.
25%
Women in Leadership Roles
This figure highlights the current percentage of women holding leadership positions within the organization.
- The organization aims to increase the representation of women and underrepresented groups in leadership roles.
- The company has set clear diversity goals for recruitment and retention.
- The organization supports employee resource groups focused on various identities and backgrounds.
- The company promotes equal opportunity in hiring and career development.
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