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Appfolio

Technical Product Manager, Developer Productivity

Company logo
Appfolio
Cloud‑based SaaS platform for real estate and legal professionals to manage property, accounting, leasing, and more.
Drive CI/CD platform, improve developer experience, own product lifecycle for internal dev tools.
5d ago
$114,400 - $143,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
San Francisco, CA
Office Full-Time
Company Size
1,634 Employees
Service Specialisms
Property Management Software
Online Payments
Tenant & Lease Tracking
Accounting Automation
Marketing Solutions
Sector Specialisms
Residential
Commercial
Role
What you would be doing
platform lifecycle
capability definition
developer experience
technical vision
metric evaluation
stakeholder communication
  • Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our developers face and defining new opportunities to improve our developer experience
  • Make trade-off decisions between possible and desirable, which requires a developed sense of what is technically feasible
  • Own a platform product lifecycle from requirements gathering through production, delivery, and adoption
  • Responsible for platform capabilities definition: necessary features and functionality, and the release criteria; Studies platform usability, analyzes technology trends to identify new opportunities for platform improvement
  • Engage frequently with product development and fellow platform teams: facilitate discussions, provide clarification, provide input on requirement acceptance and refinement, testing and validation, contribute to design activities and decisions
  • Lead use case development, requirements gathering, requirements analysis, and transform product and developer needs into strong platform concepts
  • Innovate and improve the platform that internal developers use every day by promoting an ecosystem of developer tools and best practices so that the best technology is adopted to deliver customer value
  • You can balance the needs of UX, DX, and ease of implementation when delivering platform improvements
  • Build business cases that address significant technology needs and efficiency opportunities, demonstrating how platform improvements can provide a competitive advantage. Can pitch on the “what” and “why”
  • Work with engineering leaders and technical product managers (peers) from other business segments, to help shape the technical vision and execute on delivering customer value
  • Identify the right success metrics to evaluate platform impact, adoption, and developer experience improvements, ensuring that product decisions are data-informed
  • Partner with engineering leadership and plan for platform improvement launches, collaborating on adoption plans as appropriate for any launches impacting downstream product development teams and processes
  • Provide technical expertise in identifying, evaluating, and developing solutions that are cost-effective and meet product development and business needs.
  • Meet with engineering leaders to shape the platform roadmap
  • Communicate and share with both internal (inside AppFolio) and external audiences (outside AppFolio) the business problems, developer challenges, and creative and interesting approaches we are taking to fulfill these needs
What you bring
helm
kubernetes
agile
cloud
jira
leadership
  • You love and understand technology. You stay up to date on trends and disruptors in the software development and IT markets
  • You have a proven ability to build strong cross-functional relationships
  • You have an entrepreneurial spirit/ability to roll up your sleeves and try different things with minimal direction
  • You have excellent organizational skills, analytical capabilities, and attention to detail
  • Experience with lean product planning and scoping techniques, such as user story mapping or design thinking
  • Familiarity with application definition and continuous delivery tools such as Helm, Backstage, GitHub Actions, and ArgoCD
  • You have knowledge of key product and program management principles, agile, scrum, and UX centered design principles
  • You can operate under limited supervision, as this individual can operate, drive results, and set priorities independently
  • You have hands-on experience or a technical understanding of cloud technologies, enterprise software, and IT delivery, particularly within domains that demand strong governance, compliance, and security
  • Experience with agile development workflow tools such as Jira, GitHub Issues, and Trello
  • Familiarity with service orchestration and management tools such as Kubernetes, Envoy, Istio, and etcd
  • Knowledge and understanding of software requirements gathering and use cases development
  • You have a track record of driving and delivering large, complicated projects on time and within scope
  • You have the ability to collaborate across multiple functions, driving toward a common goal
  • Experience with product management roadmapping tools such as Jira Advanced Roadmaps, Aha, Productboard, Roadmunk, or ProductPlan
  • You have strong written and verbal communication and presentation skills, for both technical and non-technical audiences
  • Experience with the launch and adoption of internal developer platforms and tools
  • You have the ability to develop and execute a successful product roadmap
  • You have informed perspectives on software architecture and can articulate the vision of a platform that provides the best experience for developers
  • You possess a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and are technically credible to lead teams of best-in-class software developers
  • You have solid leadership, communication, and presentation skills, both written and oral
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$766M–$774M
2024 Revenue
Annual revenue generated in 2024, reflecting strong financial performance.
2024 Clients
Clients
Managing over 19,000 clients worldwide, showcasing broad market reach.
8M Units
Units Managed
Operates across more than 8 million units globally, indicating extensive property coverage.
S&P MidCap 400
Market Presence
Membership in the S&P MidCap 400 index highlights its significant market impact.
  • Founded in 2006 by Klaus Schauser and Jon Walker, AppFolio emerged to simplify property management through centralized cloud software.
  • Its flagship product, AppFolio Property Manager, integrates accounting, leasing, marketing, maintenance, and reporting into one platform.
  • In 2012 it acquired MyCase, later divesting it in 2020 to refocus solely on real estate solutions.
  • AppFolio has expanded via acquisitions like RentLinx, WegoWise and Dynasty Marketplace to enhance listing presence, analytics, and AI capabilities.
  • Typical customers range from small landlords to large portfolios, covering single-family, multifamily, commercial, student housing, and community associations.
  • Its Stack™ Marketplace enables seamless third-party integrations tailored to unique workflows.
  • In 2024 it introduced Realm-X, a generative AI assistant that automates tasks like report generation, messaging, and maintenance coordination.
  • Known for rapid feature rollout, mobile-first investor tools, and embedded AI, it stands out in real-time property and investment management.
Culture + Values
  • We care deeply about our customers.
  • We value the individual and celebrate diversity of thought and experience.
  • We believe in the power of data-driven decisions.
  • We aim to create a sense of ownership and accountability at all levels.
  • We focus on building and sustaining a culture of innovation.
  • We encourage a growth mindset and continuous improvement.
Environment + Sustainability
Net Zero 2040
Carbon Neutrality Goal
Committed to achieving net zero carbon emissions by 2040.
  • Implemented energy-efficient practices and reduced operational carbon footprint.
  • Focused on creating sustainable solutions for property managers and owners.
Inclusion & Diversity
39% women
Gender Diversity
Reflects the proportion of women in the workforce, emphasizing gender representation.
  • Foster an inclusive culture where all employees can thrive and contribute.
  • Set measurable goals to increase representation of underrepresented groups in leadership roles.
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