Field Service Engineer - HVAC

Description

The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.

• Ensure compliance with safety regulations, environmental standards, and company policies.
• Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
• Collaborate with engineering and product teams to provide feedback for product improvements.
• Maintain accurate service records, documentation, and reports.
• Commission, inspect, and service cooling systems and related equipment.
• Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
• Support continuous improvement initiatives and uphold high service quality standards.
• Perform routine preventive maintenance, testing, and calibration of cooling systems.
• Manage spare parts, tools, and equipment efficiently.
• Provide technical training and support to clients on system operation and best practices.

Requirements

• Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
• Excellent troubleshooting and problem-solving skills.
• On-call availability for emergency support.
• Strong communication and customer service orientation.
• Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
• Proficient in troubleshooting and repairing mechanical and electrical components.
• Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
• Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
• Good communication and customer service skills.
• Proven experience in servicing HVAC/refrigeration/cooling systems.
• Ability to read and interpret mechanical/electrical drawings and technical manuals.
• HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
• Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
• Strong knowledge of thermodynamics, fluid mechanics, and control systems.
• Frequent travel to customer sites (regional/national).
• Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
• Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
• Willingness to travel frequently and work independently.

Benefits

Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.

Benefit at Delta Electronics Americas: Life at Delta

Training + Development

Interview process

Visa Sponsorship

Security clearance