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Senior Service Engineer - Telecom
Hitachi Energy Ireland Limited
Senior Service Engineer overseeing telecom upgrades, maintenance and project delivery.
2d ago
Experienced (8-12 years)
Full Time
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Field
Company Size
38,000 Employees
Service Specialisms
Service & Consulting
Install & Commission
Train & Develop
Assess & Secure
Parts & Maintain
Upgrade, Repair & Extend
Service Agreements
Asset & Work Management
Sector Specialisms
Utility
Industry
Transport
Infrastructure
Energy
Renewable Energy
Grid Automation
Digital Systems & Services
Role
What you would be doing
telecom engineering
design changes
site acceptance
report preparation
work planning
vendor management
- Coaches Associate with Service Engineers and use agreed processes and procedures to ensure that all Service Engineering activities comply with the required safety regulations and satisfy contractual requirements.
- Advice clients on maintenance and upgradation of existing installed base.
- Performs site activities focused on finalizing customer acceptance certification. Acting as the HE led for Service Engineering activities on a project. Ensures that HE is presented as a professional organization in all interactions with the customer.
- Supports Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications etc.).
- Obtain approvals from utilities/customers for Service Engineering activities of Telecom Systems.
- Prepare project documentation such as SAT reports, Incident reports, RCA reports, etc.
- You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Implements design changes and the production of as built project documentation. Supports continuous improvement of project process and product and system design via provision of lessons learned feedback.
- Creates work plans and cost estimates for work in an area of responsibility and proactively manages this work to deliver the agreed program on time, on quality and at targeted cost.
- Give presentations / training on new products / solutions to internal / external customers and conduct POCs.
- Manages external organizations providing Service Engineering with equipment, systems or services (e.g. issues permit work, provides guidance on health and safety requirements and work practices, accepts as complete work done).
- Represents the Service Engineering function at project meetings and design review meetings.
- Works as a Telecom engineer in PDH, SDH, Ethernet, MPLS-TP technologies, with tendering team to understand end client’s specifications/practices related to telecommunication products and propose a technical solution meeting the requirements.
What you bring
third party
bachelor's
he systems
sdh multiplexer
network management
english
- Knowledge & experience of third-party products and systems.
- A bachelor’s degree or master’s degree in a relevant field is preferred.
- Broad knowledge of HE systems and the technical environment.
- Proficient in handling Telecom SDH Multiplexer, PDH Multiplexer, Wireless Router/Bridges, Switches, Routers, PABX Systems, Network Management Products.
- Proactive coordination and reporting to Service Engineering Team Leader, Follow HE HSE safety culture and practices.
- Proficiency in both spoken & written English language is required.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
96% Renewables Integration
Clean Energy Solutions
Ensures that more than 96% of their projects involve renewable energy integration, supporting the transition to cleaner power systems.
99% Uptime
Grid Reliability
Achieves 99% uptime in their energy grid solutions, ensuring consistent and reliable power distribution.
700+ Charging Stations
EV Infrastructure Expansion
Deploys over 700 electric vehicle charging stations globally, driving EV adoption and supporting sustainable transportation.
- Leads in energy management with pioneering technologies.
- Focuses on renewable energy to drive cleaner and efficient power systems.
- Provides solutions across energy generation, transmission, and distribution.
- Operates in sectors including wind, solar, utilities, and transportation infrastructure.
- Innovates in industrial automation with cutting-edge energy optimization systems.
- Involved in electrifying remote regions for improved energy access.
- Employs digital tools for data-driven grid improvements and performance enhancement.
- Harmony (Wa): embracing and respecting the unique qualities of our diverse employees, engaging in open discussions and uniting efforts once consensus is reached
- Sincerity (Makoto): acting with ownership, honesty and integrity; addressing matters sincerely and learning from failures
- Pioneering Spirit (Kaitakusha‑seishin): exploring uncharted territory with innovative approaches and taking on new challenges
- Open collaboration and customer focus: co-creating solutions through global teaming to deliver customer success and societal progress
- Culture of innovation: pushing boundaries, breaking records, evolving to meet today’s challenges with purpose-driven innovation
100% Fossil‑Free Electricity
COâ‚‚ Reduction Achievement
100% fossil-free electricity in own operations reduces COâ‚‚e by over 175,000 metric tons annually compared to 2019 levels.
80% Emissions Reduction
Scope 1+2 Emissions Target
Aim to reduce absolute Scope 1+2 emissions by 80% and Scope 3 emissions intensity by 55% by 2030.
Top 5% EcoVadis Rating
Sustainability Performance
Received EcoVadis gold rating in 2024, placing the company in the top 5% of over 130,000 assessed companies.
1,000Mt Avoided Emissions
Global Climate Contribution
Aim to contribute to avoiding 1,000 million metric tons of emissions through various sustainability initiatives.
- Net‑zero target by 2050 with Science Based Targets initiative (SBTi) validation (Feb 2024)
- Achieve carbon‑neutral own operations by 2030
- CDP climate score: A‑ in 2023
- Accelerate clean energy transition: focus on climate, circular economy (5R principles), biodiversity and ecosystems
- Increase renewable‑enabled GW and improve service lifecycle value creation index annually
45k+ Employees
Global Workforce
The company employs over 45,000 individuals from 150 different nationalities across 60+ countries, showcasing extensive global diversity.
25% Women Target
Workforce Representation
Aiming to have 25% of its employees and managers identify as women by the year 2025, reflecting a commitment to gender diversity.
500+ Colleagues
Leadership Development
Over 500 employees from 28 nationalities across 10 countries have engaged in a leadership development framework to foster inclusive growth.
~9-10 yrs Tenure
Employee Tenure
Employees maintain an average tenure of approximately 9 to 10 years, indicating a stable and experienced workforce.
- Endorsed a global DEI strategy focused on diversity, equity, and inclusion across operations.
- Incorporates leadership pillars ensuring DEI is integrated into hiring, growth, and development strategies.
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