Learning Management System (LMS) Administrator

Description

• Generates and distributes training metrics, dashboards, and completion summaries to stakeholders.
• Travels to power plants for onsite troubleshooting support
• Manages day-to-day administration of the Learning Management System (LMS), including course creation, updates, testing, and archival.
• Tracks and supports the completion of required certifications, qualifications, and recertification cycles.
• Reviews, validates, and updates learning paths, curricula, and training matrices for PGD roles.
• Provides training or guidance to leaders and employees on LMS navigation, training requirements, and reporting tools.
• Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets
• Maintains user groups, permissions, and position hierarchies to ensure proper training assignment automation.
• Ensures data integrity and consistency across all PGD training systems and interfaces.
• Establishes, documents, and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
• Identifies opportunities to streamline training workflows and recommend system or process enhancements.
• Coordinates with IT and vendor partners on LMS enhancements, integrations, testing, and troubleshooting.
• Supports new system features, upgrades, and process improvements through testing, communication, and documentation updates.
• Ensures accurate assignment of safety, compliance, and technical training based on job role, business unit, and regulatory requirements.
• Assists in the development and implementation of LMS standards, processes, and governance to improve consistency across business units.
• Provides full-time technical support to the operations and business unit personnel
• Monitors training compliance and produces regular reports for leaders, Safety, HR, and Operations.
• Supports audits and regulatory reviews by providing required training data, documentation, and evidence of compliance.
• Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
• Partners with subject matter experts (SMEs) to upload and maintain training materials, including e-learning, videos, documents, and assessments.
• Provides technical leadership in the functional specification, design, and implementation of new (as well as enhancements to existing) security center applications and tools
• Conducts quality assurance checks on training assignments, system updates, and data accuracy to ensure compliance and reporting integrity.
• Performs system testing and documentation to critical systems during significant changes and/or upgrade
• Troubleshoots LMS issues, resolves user access problems, and supports employees and leaders with training-related inquiries.
• Collaborates with Training, Safety, HR, and field leadership to ensure training content is current, accurate, and aligned with organizational requirements.

Requirements

• Supervisor/Management Experience: 0+ years
• Bachelor's or Equivalent Experience
• Experience: 2+ years
• High School Grad / GED

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance