UK’s leading independent builders’ merchant offering a vast range of building, landscaping, kitchen, bathroom & plumbing materials across 130+ local branches.
Assist customers, load/unload vehicles, pick orders, store stock and keep a safe work area.
17 days ago ago
Junior (1-3 years), Entry-level
Full Time
Cheltenham, England, United Kingdom
Onsite
Company Size
1,556 Employees
Service Specialisms
Kitchen Design
Bathroom Design
Landscaping
Timber & Sheet Materials
Building Materials
Plumbing & Heating
Tools
Electrical and Workwear
Sector Specialisms
Residential
Commercial
Buildings
Landscaping
Role
Description
order picking
order checking
stock storage
vehicle loading
vehicle unloading
customer service
Picking and checking orders
Providing excellent customer service
Storing stock safely
This role will involve working alternate Saturday mornings.
Assisting customers
You will be working within a close-knit team and will be dealing with our customers on a daily basis, so we are looking for someone that:
Maintaining a tidy and safe working environment.
Loading and unloading vehicles
Requirements
driving license
attention
customer service
forklift license
likeability
A full UK driving license is essential for this role.
Good attention to detail.
Has excellent customer service
A Counterbalance Forklift License is preferred.
Has the likeability factor
Benefits
Contributory pension scheme
Mental Health Support
Enhanced Paternity
Substantial staff discounts
Employee Assistance Programme
Holiday Purchase Scheme
Enhanced Maternity
Cycle to work scheme.
Free parking
Training and development opportunities
Holiday scheme which rewards length of service
A competitive pay package.
Perkbox discounts
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Began as a single branch and grew through a unique branch ownership model, empowering local directors.
Privately backed by Bain Capital since 2017.
Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners.
Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies.
Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting.
Consistently expanding, with a focus on local staffing and specialized services.
Culture + Values
Great customer service. We give customers more of what they want, and nothing is too much trouble.
Passionate about teamwork, we all share in our success.
Taking ownership and doing the right thing.
Striving for continuous improvement.
Supporting our local communities.
We all go home safe.
Environment + Sustainability
Committed to sourcing products in a way that does not have a negative impact on people and the environment
Supplier Code of Conduct requires environmental responsibility: energy efficiency, waste reduction, recycling, sustainable materials, hazardous‑substance control
All timber sourced is legal and UKTR‑compliant, with full chain‑of‑custody certification since 2009
Member of Timber Development UK and Scottish Timber Trade Association, adhering to responsible purchasing codes
Zero‑tolerance approach to modern slavery, including supplier training under the Modern Slavery Act