Program Manager

Description

• Responsible for briefing a wide range of individuals on services, activities, and deliverables.
• Oversee the execution and quality of all preventative maintenance activities.
• Track and report on preventative maintenance and repair at monthly PMR as requested.
• Identify reoccurring causes of system or component failure and propose options to remedy.
• Manage and de-conflict multiple ongoing baseline support and technical tasks.
• Be responsible for the quality and integrity of the Customer identified configuration management tool.
• Provide detailed breakdown of sub-contractor costs.
• Ensure an adequate stock of frequently used equipment and consumables to minimize down times.
• Comply with company drug and alcohol policy.
• Lead monthly Program Monthly Review (PMR) presentations to the Customer.
• Assure all personnel have the necessary qualifications (technical, engineering, maintenance) including training, security clearance, badging, and access privileges.
• Serve as the focal point for all delivery orders issued under the ESS contract.
• Serve as the single focal point accountability for all services and activities and the quality of personnel and deliverables.
• Serve as lead on all established individual project meetings and distribute meeting minutes.
• Identify system dependencies of Customer and non-Customer systems. Document concerns and findings and present to the Customer.
• Communicate to the Customer emerging trends and technologies in the security industry
• Oversee the completion of all repair activities in accordance with contract requirements.
• Maintain an Integrated Master Schedule (IMS) of all installation delivery orders with associated POP. The IMS shall identify inter-dependencies between installations task orders and baseline ESS support and preventive maintenance work. The IMS shall also identify dependencies on non-ESS work such as IT infrastructure or facilities that are the responsibility the Customer. The IMS shall be delivered monthly as a deliverable at the PMR. Provide advanced notice of project impacts, dependencies, and critical path in writing to the COR and project officer.
• Respond to request for proposal in accordance with applicable contract requirements.
• Be responsible for managing and controlling overall contractor program to be the contract lead for interfacing with industry, vendors, and other stakeholders on applicable systems installed, administrated, and maintained under the Customer.
• Predict and identify systems or system components reaching end-of-life, end-of-service, or requiring lifecycle replacement and notify the government in writing.
• Identify cost savings and value engineering opportunities as part of proposal development.
• Be responsible for managing all aspects of the maintenance and support of Customer electronic and physical security systems.
• Develop and maintain the Preventative Maintenance Plan based on manufacturer recommendations. Identify systems requiring a higher level of preventative maintenance due to usage or ambient conditions.
• Provide Period of Performance (POP), schedule, and deliverable management as outlined in individual delivery orders. Identify reasonable schedules as part of proposal development.
• Provide an Installation Status Report. The Installation Status Report shall provide a comprehensive status of all active and completed task orders including POP, location, cost analysis (base + options/changes/requests for equitable adjustment), project health tracking schedule/cost performance, issues needing attention, and pending actions on behalf of the Customer or contractor.
• Provide detailed, justified labor mixes and subcontractor costs on all delivery order proposals.

Requirements

• Requires a Top-Secret clearance
• Minimum of 10 years’ experience with Security Enterprise Services/Systems with a practical understanding of hardware, software, and application support requirements in an enterprise deployment using Master Application Server (MAS) and Satellite Application Server.
• Must be proficient in English, both written and verbal, to ensure effective communication and collaboration.
• Successful results of preemployment screenings, including federal background check, MVR, and drug screen.
• PMP, preferred
• CSEIP (Certified Systems Engineer ICAM PACS), desired
• The administrator shall also demonstrate knowledge in Microsoft in Windows Server, SQL 2008, 2012, or later and Linux Red Hat.
• Be authorized to work in the US or will be authorized by the successful candidate’s start date.

Benefits

• This position is contingent upon award.

Training + Development

Interview process

Visa Sponsorship

Security clearance