Business Excellence (Data Center & Cloud Services)

Description

Requirements

• Proficiency in implementing Quality and Operational Excellence frameworks such as TQM, CMMI, ISO, Six Sigma, EFQM, Kaizen, Malcolm Baldrige, and Balanced Scorecard.
• Hands-on experience in building resilient, scalable, and process-driven operations to enhance customer experience and service reliability.
• Adept at institutionalizing best practices for sustainable outcomes.
• Demonstrated capability in driving process excellence across diverse business functions such as CRM, Pre-Sales, Sales, Service Delivery, Network & Security Operations, and Billing.
• Proven experience in the Data Center and/or Cloud Services industry.
• Strong collaboration and communication skills, with the ability to engage cross-functional teams to achieve business goals.
• Bachelor’s degree in Engineering or Management (preference for Operations Management or Information Technology).
• Advanced certifications in quality or process management frameworks (e.g., Six Sigma, CMMI, ISO, TQM) will be an advantage.
• Strategic thinker with a continuous learning mindset.
• Strong understanding of Colocation (Colo), IaaS, PaaS, SaaS, as well as FinOps, DevOps, CloudOps, and SRE practices.

Benefits

• Exposure to cutting-edge technologies and industry-leading frameworks.
• Opportunity to work with a leading data center and cloud services brand backed by Larsen & Toubro’s legacy of excellence.

Training + Development

Interview process

Visa Sponsorship

Security clearance