Information Technology Manager

Description

Supporting a Manufacturing Business

• Support and maintain ERP systems and finance software (NetSuite)
• Provide 1st–3rd line support to 100 users across desktop, mobile, and cloud environments
• Collaborate with Group IT and contribute to wider digital transformation initiatives
• Maintain IT documentation, asset registers, and disaster recovery plans
• Manage and maintain all on-site IT infrastructure: servers, networks, end-user devices, and peripherals
• Develop and manage Power BI dashboards and reporting tools
• Ensure cybersecurity best practices and compliance across systems
• Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement
• Administer Microsoft technologies including Windows Server, Active Directory, Office 365, and Teams

Requirements

Please note that full and permanent right to work in the UK is a non-negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.

Skills & Experience needed for Senior IT Engineer role

• Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)
• Experience with ERP systems and NetSuite finance software
• Familiarity with Power BI and data reporting tools
• Solid understanding of networking, cybersecurity, and infrastructure management
• Degree in IT, Computer Science, or related field (or equivalent experience)
• Certifications such as Microsoft, CompTIA, or Cisco are advantageous
• Proven experience in a standalone Senior IT Support role
• Excellent problem-solving, communication, and stakeholder engagement skills

Benefits

Salary: £55,000 - £60,000 per annum + benefits

• 25 days holiday plus banks
• Supportive team culture and cross-site collaboration
• Opportunity to shape IT strategy and systems
• Onsite parking

Training + Development

Interview process

Visa Sponsorship

Security clearance