Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives
Identify service shortfalls and bring to the attention of the CBRE leadership team
Setting of targets and training for the FMC
Ensure all kitchens are fully stocked with provisions and any shortfalls are identified
Carry out cleaning audits in conjunction with the cleaning Vendor
When required, escalate any emergencies connected with the facilities or equipment
Resolve any supplier issues directly with vendors
Office inspections, recording any faults
Ensure all vendors deliver services in line with the contractual obligations
Ensure that all vendors passes are returned to client and NDA’s are completed / filed
Ensure office equipment is in working order and has sufficient supplies
Assist in keeping FM Location Operational Manual and Playbooks up to date
Responsible for client presentation areas
Notate and report all findings in a monthly report
Ensure a working escalation process is in place and establish a rota for call outs
Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels
Ensure that all PPM’s are carried out as scheduled
Co-ordinate access of Vendors with assistance from client security team
Manage the outsourced postal service; Manage the courier service and relationship for the client
Raise Purchase Orders and process / endorse client invoicing
Responsibility for the continual development of the FMC
Manage client expectations around cover for client events and specific requirements
Requirements
fm experience
supplier management
microsoft suite
customer service
communication
administration
Experience in dealing with suppliers / contractors
Good knowledge of Facilities Management SLA's / KPI's
Strong experience in an FM or related services environment
Good administration skills with an eye for detail
Good understanding of FM service contracts and negotiations
PC literate – Microsoft suite
Ability to work to pressured deadlines and take on challenges when required
Strong customer service ethic
Strong communicator with confident oral and written skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.