Manager, Endpoint Engineering

Crestron Electronics

Designs and manufactures advanced control and automation systems for residential and commercial environments.

Lead endpoint engineering, managing devices, security, automation, and asset lifecycle.

14 days ago ago

$114,000 - $164,000

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Rockleigh, NJ

Office Full-Time

Company Size

5,000 Employees

Service Specialisms

Engineering

Design

Consulting

Technical Services

Project Management

Automation

System Integration

Control Systems

Sector Specialisms

Government

Corporate

Education

Healthcare

Hospitality

Residential

Commercial

Smart Buildings

Role

What you would be doing

lifecycle management

patch management

policy enforcement

automation

tool integration

reporting

Establish policies and processes to ensure all endpoint hardware and software is approved, compliant, and cost optimized.
Plan and lead Windows and macOS lifecycle management, including OS versioning, feature updates, patch cycles, and end-of-life planning.
Collaborate with Security and Compliance teams to ensure all endpoint software meets organizational risk and regulatory standards.
Provide regular reporting on software usage, license compliance, and cost savings opportunities to IT leadership.
Monitor device fleet health, compliance, and performance metrics; generate executive reports.
Ensure endpoint support strategies align with ITSM processes and digital workplace initiatives.
Maintain documentation, SOPs, and knowledge base articles for endpoint processes and standards.
Ensure timely resolution of escalated endpoint issues and provide guidance on complex technical problems.
Maintain an accurate endpoint software and hardware inventory, working with the IT Asset Manager and Legal to manage licensing agreements and renewals for endpoint applications.
Collaborate with cross-functional teams (Security, Infrastructure, Service Desk, etc.) to align endpoint initiatives with broader IT and business objectives.
Maintain endpoint-related documentation, standards, and knowledge articles.
Manage vendor relationships related to endpoint hardware and management tools.
Automate device provisioning, application deployments, and policy enforcement across platforms.
Partner with IT Service Desk and End-User Support Services to drive automation, self-service capabilities, and operational efficiencies.
Define and enforce policies for patching, encryption, device compliance, and OS hardening.
Define and execute the endpoint strategy aligned with organizational goals, including device lifecycle management, security posture, and user experience.
Oversee the configuration, performance, and security of Windows 365 and Azure Virtual Desktop infrastructure in coordination with cloud and infrastructure teams.
Develop and maintain endpoint roadmaps aligned with business needs, technology trends, and cybersecurity requirements.
Track and report on key performance indicators (KPIs) and service level agreements (SLAs) related to endpoint management.
Lead a team of endpoint engineers supporting Windows, macOS, iOS, Android, Linux, Windows 365, Azure Virtual Desktop (AVD), and Windows 365.
Architect, implement, and maintain endpoint management platforms such as Microsoft Intune, SCCM, JAMF, Workspace One, and Autopilot.
Mentor and develop a team of Endpoint Engineers, fostering a culture of innovation, accountability, and continuous improvement.
Collaborate with security teams on endpoint protection and zero-trust strategies (EDR, compliance policies, Conditional Access).
Own the lifecycle management of all endpoint-related software and hardware, including procurement, deployment, licensing, compliance, and decommissioning.
Lead the development and execution of hardware lifecycle reporting and budgeting processes, ensuring accurate forecasting, cost optimization, and alignment with organizational IT asset management strategies.

What you bring

powershell

intune

sccm

avd