Your destination for commercial and custom HVAC solutions in the Pacific Northwest!
AirReps offers distinct advantages in solving challenging problems that often arise in HVAC design and installation projects. We don’t believe in a one-size-fits-all approach to any HVAC challenge. Instead, AirReps employs some of the most creative minds in the business who can provide innovative answers that stand the test of time.
Complete detailed field service reports documenting relevant data and resolutions.
Set up and commission control systems, including refrigerant charging, equipment addressing, operational adjustments, and field configuration.
Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers.
Provide technical support via phone, XOi, and email to field personnel and contractors.
Oversee installations of Daikin HVAC products to ensure proper setup and successful operation.
Collect and evaluate system performance data using Daikin’s proprietary diagnostic tools and offer solution-based feedback to customers.
The Field Support Specialist will support the Daikin product line—including FIT Side Discharge, and RA_QA systems—by performing installations, providing technical support, and conducting equipment and controls commissioning. This role is also responsible for delivering on-site technical training covering installation, service, and maintenance. The Field Support Specialist is a remote-based position requiring substantial travel and hands-on experience in HVAC system installation.
May be involved in direct installation, service, or support of Daikin systems, as required.
Deliver on-site technical assistance as needed.
Provide customer instructions on system operation, care, and control scheduling.
Resolve field issues related to system design, installation challenges, or product performance.
Perform and Review Manual J and D reports to confirm suitability of HVAC system designs.
Must be able to perform essential responsibilities with or without reasonable accommodation.
Strong understanding of refrigeration, airflow dynamics, HVAC theory, and system layout.
Well-developed planning, organizational, analytical, and decision-making abilities.
Ability to clearly articulate technical concepts, problems, and solutions.
Valid driver’s license (required).
10 years of installation experience preferred.
Associate’s degree (highly preferred).
Strong documentation skills and the ability to solve problems quickly and effectively.
This position involves substantial travel (up to 75%) and may require work in a variety of environments (attics, rooftops, crawlspaces, etc.).
Proven technical expertise to explain HVAC product functionality to end users and technicians.
Exceptional communication and interpersonal skills; able to work with a wide range of stakeholders.
Proficiency in Microsoft Excel and PowerPoint.
Proactive, self-directed, and capable of working both independently and collaboratively.
Minimum 5 years of hands-on installation and technical service experience within the HVAC industry.
Industry certifications such as EPA/RSES, NATE, Title 24 expertise or a California contractor license are preferred.