Senior block manager

Description

• Authorise all invoices received for payment being satisfied that the works or supply represented by the invoice has been properly incurred and satisfactorily completed or delivered
• Ensure that the required consultation takes place with lessees in respect of the budget of expenditure and that clear explanatory notes concerning the budget are prepared for the benefit of lessees
• To ensure that all insurance claims are properly made, estimates obtained for work and to monitor the processing of such claims through the underwriters.
• Manage all on site and client staff for whom the Team Lead acts as line manager and to supervise key functions of work of all other support staff working under the Team Lead.
• Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure and the reporting of the final accounts
• Manage the preparation of detailed annual budget of anticipated expenditure for each property in accordance with the service charge procedures within the portfolio.
• Supervise and monitor the maintenance and updating of the computerised property records system including all contract records and contractor listings
• To manage relationships with Key stakeholders
• Work with head of department to pro-actively plan new business strategy
• Monitor, control and review the monthly and quarterly expenditure against the budget in conjunction with the line manager and partner
• Liaise with tenants, lessees and residents associations as and when required and to attend meetings
• Responsible for the day to day monitoring and control of all aspects of health and safety and ensure compliance at all times with current legislation
• Ensure the regular inspection of all managed buildings and the maintenance of notes concerning those inspections and records and information on health and safety matters
• Ensure the effective planning and management of all maintenance and repair work and monitor and control all regular maintenance contracts. Inclusive of specifying, tendering and supervising works where necessary.
• Work with head of department to respond to requests for proposal, tenders and presentations.
• Liaise with Client Accounts on service charge income and expenditure

Requirements

• Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims
• Experience of dealing with resident's associations and representing managing agents at AGMs
• Able to communicate effectively with Clients, Leaseholders, Contractors
• Good working knowledge of all aspects of residential block management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by TPI
• ASSOC RICS
• IOSH (Institution of Occupational Safety and Health)
• Demonstrable record of delivery to Clients in the UK Real Estate market, with a background in block management
• Experience of managing a team
• Relevant Health & Safety training
• Driving license
• To have a good understanding of lease management as well as the head lease, and ensure this is adhered to

Benefits

• Cycle to work scheme - discounted bicycles
• Discounted gym membership
• Interest free season ticket loans
• Discounted private medical insurance for family cover
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
• Hybrid working - to give you the flexibility you need
• Discounted critical health insurance and more
• Discounted dental insurance
• Life assurance - to protect your loved ones should the worst happen
• Flu and eye care vouchers - to keep you healthy
• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Purchasing up to 5 days additional holiday
• Employee Assistance Programme - 24/7 health & wellbeing support
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Enhanced auto enrolment pension scheme - to help you save for the future

Training + Development

Interview process

Visa Sponsorship

Security clearance