Director Commercial & Performance Improvement

Overview

Lead strategic initiatives to boost commercial effectiveness and performance in Defence housing.

Key Responsibilities

• housing delivery
• portfolio management
• stock management
• strategic planning
• commercial analysis
• performance improvement

Tasks

The Property Group is responsible for meeting DHA’s delivery objectives for high-quality housing services. This includes the delivery of new properties into DHA’s portfolio through various mechanisms, strategic management of existing portfolios, and related services to support provisioning, stock management, and delivery strategy across Australia. The Director Commercial and Performance Improvement leads strategic and operational initiatives to enhance DHA’s provisioning capabilities and commercial effectiveness, supporting Defence’s housing needs through data-informed, customer-focused, and commercially sustainable approaches. The Director provides strategic direction and commercial analysis, drives cross-organisational initiatives to improve performance, and fosters a culture of continuous improvement and operational excellence. Lead strategic initiatives and drive commercial excellence as our Director of Commercial & Performance Improvement. Transform Defence housing with innovative solutions!

Requirements

• australian citizen
• security clearance

What You Bring

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

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Benefits

Salary Range: $152,378 to $187,494 per annum plus 15.4% superannuation A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant. DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs. -15.4% superannuation -Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year -Work-life balance and flexible working options -A positive workplace culture where you can bring your whole self to work -Opportunities to broaden your industry knowledge and experience

About Defence Housing Australia

-Born from the post–World War I War Service Homes Commission, it evolved into DHA in 1988 to meet modern defence housing needs. -As a government business enterprise, it manages an immense residential property portfolio across Australia. -Specialises in acquiring and developing land, constructing and purchasing homes, and long-term leasing. -Operates multiple housing models: on-base residences, off-base member-choice homes, rent-allowance support, and investor leasing. -_handles award-winning large-scale residential developments, often near defence bases in capital cities and regional centres. -Typical projects include sizable estates blending defence and civilian housing, with occasional environmental redesign under community pressure. -Blends public-sector purpose with commercial discipline, reinvesting surpluses into new developments for defence personnel.

Sector Specialisms

Security Clearance

-must obtain and maintain the required security clearance (australian citizenship required).