Empowering communities through affordable housing, workforce development, and neighborhood revitalization.
Provides case management and supportive services to young adults (18‑25) and their families.
4 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Brooklyn, NY
Onsite
Company Size
200 Employees
Service Specialisms
Affordable housing development
Property management
Homelessness prevention services
Legal services
Workforce development
Senior services
Youth employment programs
Community advocacy
Sector Specialisms
Affordable Housing
Energy Efficiency
Community Services
Property Management
Sustainability
Supportive Services
Housing Development
Senior Services
Role
Description
case management
intake assessments
referral coordination
crisis intervention
record keeping
reporting
Document all interactions with tenants in database and complete reports as required
Provide ongoing case management, assistance, and advocacy, providing information and referrals to community services as needed
Provide conflict resolution, crisis intervention, and crisis de-escalation, as need arises
Conduct initial intake and comprehensive needs assessments for tenants and tenants’ families’ needs, focusing on the whole family as well as each individual member needs
Supply referrals to additional community supports including facilitating housing placement (for tenants who would like to move on to a more independent setting); conduct follow-up on all referrals
Maintain a strong supportive relationship with tenants through consistent communication via phone, text, e-mail, and in-person meetings
Conduct 1-on-1 sessions with tenants to ensure successful completion of service plan goals; empower tenants to utilize their strengths to meet any barriers to goal completion
In collaboration with tenants, develop ongoing, person-centered service plans for the family
Support the tenant’s services team’s efforts developing tenant engagement and community building, and social, recreational, and educational opportunities
Develop and maintain strong relationships with key stakeholders including local organizations and partners to enhance the program and services
Collaborate with other programmatic team members to support activities related to life skills building and education and employment efforts
Participate in individual supervision, team meetings, and case conferences to ensure a holistic approach to service delivery across program departments
Work with tenant to ensure adherence to physical and behavioral health medication
Assist tenants in obtaining and maintaining all government benefits for which they may qualify, conducting advocacy as needed
Prepare and maintain up to date records and tenant files, outcomes, including tenants’ personal and eligibility information, records of services provided, and all relevant correspondence
Ensure all tenants receive transitional support at time of move-in, including education on neighborhood amenities and how to navigate their new living environment
Provide all required information for periodic reports, as needed
Requirements
bachelor's
3+ years
problem solving
child development
evidence-based
harm reduction
Bachelor’s Degree in social work, psychology, or related human services field required.
At least 3 years of relevant social service experience, particularly with support for young adults
Ability to problem solve and work independently
Trained in child development, mandated reporting, and family dynamics
Experience with evidence-based practices and/or evidence-informed services including, but not limited to:
Dynamic, able to multi-task, problem solve, and work independently
Must be able to travel and work evening and weekend hours
Trained in harm reduction and housing first services approaches
Benefits
Critical Time Intervention
Positive Youth Development,
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities.
Focus on creating sustainable communities through development, advocacy, and support services.
Specializes in the construction, preservation, and management of affordable housing properties.
Works closely with local residents, helping them access career development, financial literacy, and educational resources.
Supports economic growth by creating jobs and offering workforce training programs.
Leverages community-based partnerships to improve local infrastructure and ensure long-term impact.
Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods.
Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement.
A key player in tackling urban displacement and supporting underserved populations in New York.
Culture + Values
353 volunteers
Active community volunteers
Volunteers contribute to participatory budgeting initiatives, reflecting the company's commitment to community engagement.
5,694 participants
Engaged community members
Participants in participatory budgeting initiatives demonstrate strong community involvement in decision-making processes.
1,000 recipients
Annual toy-drive support
The company annually provides holiday gifts to over 1,000 individuals, showcasing its dedication to community well-being.
Our inclusive approach helps us achieve our mission to unleash the potential of communities to thrive, no matter the odds.
Holistic‑community revitalization model: building affordable housing as neighborhood asset foundation, then layering resource‑linking programs
Environment + Sustainability
100% Affordable
Multi-family Passive House
The first 100% affordable multi-family Passive House project in the U.S.
20% Energy Use
NYC Building Benchmark
Knickerbocker Commons uses only 20% of the energy of an average NYC building of the same size.
60–80% Energy Reduction
Bushwick Retrofit
A Passive House retrofit pilot project in Bushwick achieving significant energy savings.
50% Emissions Reduction
2033 Goal
A target to reduce emissions by 50% within a decade, with an additional 20% reduction in energy intensity.
Seven Passive House standard projects completed, including Knickerbocker Commons and Mennonite United.
Bethany Senior Terraces: fully-electrified PHIUS Passive House with rooftop solar array covering 100% common-area and ~80% of total building electricity.
1601 DeKalb affordable housing fully electric HVAC, designed to meet Enterprise Green Communities criteria.
Inclusion & Diversity
2020 Plan
Racial Equity Initiative
Comprehensive Racial Equity Action Plan adopted in 2020, spanning 10 categories such as Organizational Culture and Governance.
12‑Member Group
Internal Representation
Established a 12‑member Racial Equity Working Group representing all five divisions and infrastructure.
3 Cooperatives
Graduated Programs
Worker Coop Academy (2020–21) graduated 3 cooperatives, including Black‑led and Queer/Trans‑Black/Brown coops.
Launched Community Advisory Committee for community‑led input into decision‑making and program design.
Financial investment in leadership, mentorship and professional development of staff of color.