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Part Time - Receptionist - Wednesday to Friday
Taylor Wimpey
Find a new home near you, let us take care of it.
Part‑time receptionist handling front‑desk and admin duties at HQ
Determine the purpose of callers and forward the call to the appropriate person or department or interact with the caller on behalf of Taylor Wimpey staff.
Answer the phone in a professional and courteous manner, as quickly as possible.
Order and maintain tea, coffee and other refreshment levels.
Receive goods/services into reception, notify the individuals of delivery, and keep reception area clear.
Determine the nature of business and announce visitors to the appropriate person or department.
Receive and distribute mail / parcels as they arrive.
Take accurate messages from clients wishing to be called back.
Managing the meeting room diary, as required.
To provide training to fellow employees to ensure that adequate cover is available for holidays and sickness.
To maintain the abbreviated dialling system.
Ensure all staff log in and out of office using company logging in and out book.
Provide cover, when other part time receptionist is on holiday or absent where possible.
Arrange own lunch cover.
Deliver these messages to the appropriate member of staff.
To maintain HQ and BU staff lists, updating monthly or as required (i.e. staff listings, telephone lists etc).
Manage the franking machine supplies and top up as required.
Organise your own holiday cover in advance with other administrative staff.
Check the main Boardroom after use and tidy as appropriate.
Welcome on-site visitors.
Transfer calls as required. This includes all calls from TW customers, transferring to the Customer Hub, as appropriate.
Type up standard letters, forms etc, as and when required.
Order and maintain stationery levels, as required.
What you bring
microsoft word
ms office
client management
stakeholder management
previous experience
Previous experience in a similar role
Support the CEO EA and other team members, as required – Microsoft Word experience essential.
Good knowledge and experience of relevant IT systems and experience with MS Office
Experience managing both internal and external clients and an ability to build lasting and meaningful relationships with a variety of stakeholders
One of the UK's leading residential developers, specializing in the construction and sale of new homes across the country, with operations across 22 regional businesses.
With a rich history dating back to the 19th century, the company has established itself as a prominent player in the British housing market.
Offers a diverse range of properties, from compact apartments to spacious family homes, catering to various budgets and lifestyle needs.
Innovative schemes such as the 'Own New Rate Reducer' provide competitive mortgage rates for both first-time buyers and existing homeowners, simplifying the path to purchasing a new home.
Operations extend beyond mere construction, encompassing land acquisition, planning, and development of entire neighborhoods, contributing to local infrastructure and amenities.
Culture + Values
Dedicated Customer Service: Ensuring a smooth and satisfying home-buying experience for all customers.
Quality Assurance: Maintaining high standards in construction, emphasizing quality in materials and workmanship.
Building a Better World: Contributing positively to the environment and society through sustainable practices and community engagement.
Creating Better Communities: Developing thriving communities by integrating local needs and enhancing residents' quality of life.
Environment + Sustainability
2045 Net Zero
Value Chain Target
Committed to achieving net zero across the entire value chain by 2045, validated by the Science Based Targets initiative (SBTi).
2035 Operations
Net Zero Goal
Aiming to reach net zero in operations by 2035, aligning with global sustainability efforts.
2023 Energy Rating
EPC B Homes
Over 90% of homes built in 2023 achieved an Energy Performance Certificate rating of B, showcasing strong sustainability performance.
1.5°C Pathway
Science-Based Target
Net zero target validated against the 1.5°C mitigation pathways by the Science Based Targets initiative (SBTi).
A comprehensive environment and sustainability strategy is in place to reduce environmental impact and promote sustainable development.
Energy-efficient homes are constructed to reduce the environmental footprint and provide long-term cost savings for homeowners.
Features of energy-efficient homes include insulation, energy-efficient walls and windows, 100% low energy light fittings, and energy-efficient appliances.
Inclusion & Diversity
44% Board, 33% Workforce
Gender Diversity Representation
women make up a significant portion of leadership and overall workforce.
10,438 Homes, 23% Affordable
New Homes in UK
this includes homes built in joint ventures in the UK in 2023.
98% Agree
Employee Sentiment
percentage of employees who feel the company prioritize health & safety.
A comprehensive inclusion and diversity strategy promotes equal opportunities, increases representation of underrepresented groups, and fosters an inclusive culture.
Employee resource groups support women, LGBTQ+ employees, and ethnic minorities.
Targets aim to improve diversity in leadership positions and gender balance across all organizational levels.
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