Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Technical Services Care Specialist
Budderfly
Resolve technical service tickets and ensure customer satisfaction
6d ago
$26 - $29
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Shelton, CT
Onsite
Company Size
200 Employees
Service Specialisms
Energy Management
Sustainability Solutions
Building Automation
Energy Efficiency
Smart Building Technology
Data Analytics
Sector Specialisms
Restaurants
Fitness Centers
Manufacturing
Retail
Education
Convenience Stores
Commercial
Energy-Intensive Businesses
Role
What you would be doing
customer outreach
ticket management
customer satisfaction
issue resolution
client liaison
task coordination
- Proactively reach out to customers regarding the current standing of reported issues (ticket statuses)
- Ensure utmost customer satisfaction (internal and external to Budderfly) throughout the Technical Services ticket process
- Owns the customer experience from beginning to end (in combination with Technical Support Associates) for Technical Services reported issues
- Works to improve customer satisfaction throughout the Technical Services issue resolution process
- Maintaining positive relationships with customers
- Provide excellent and timely customer service through phone, email, and chat
- Act as Liaison with management and our customers
- Coordinating multiple daily tasks concurrently
What you bring
communication
problem solving
teamwork
customer service
multitasking
weekend availability
- Excellent verbal and written skills.
- Creative problem solver with ability to multi-task
- Strong interpersonal, analytical, verbal and written communication skills
- Able to work as a team player and independently
- Demonstrated experience in customer phone service
- Ability to work rotational weekend/holiday call
- Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
- Career advancement opportunities in a fast-growing, supportive company environment
- Enjoys continuous learning, as supported by your organization, both technically and professionally
- Opportunity to work as part of a team that values its members and works together to achieve positive change.
- Competitive pay
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Specializes in optimizing energy usage for commercial and industrial buildings
- Helps clients reduce energy costs through advanced technology and data-driven solutions
- Provides a comprehensive energy efficiency platform by modernizing energy systems
- Employs innovative solutions integrating IoT, machine learning, and real-time analytics
- Delivers large-scale energy efficiency retrofits to meet sustainability and cost-saving goals
- Focuses on transforming energy systems in commercial and industrial sectors
- Offers effective solutions for large, energy-intensive operations like factories and offices
- Ensures seamless integration of energy efficiency into existing infrastructure with minimal disruption
- Passion
- Dedication
- Creativity
- Break down silos
- Investing in innovation
- Focus and drive to reach net-zero
- Long-term partnership mindset
- Diversity drives our culture
219,100 metric tons
Customer Emissions Reduced
Reduced customer emissions by over 219,100 metric tons in 2024, equivalent to preventing emissions from driving approximately 560 million miles.
$200M
Annual Revenue from Environmental Investments
Projected to generate nearly $200 million in annual recurring revenue in 2024 through environmental investments and sustainability initiatives.
560 million miles
Carbon Emissions Prevented
Equivalent emissions prevented from driving over 560 million miles in 2024 through reduced customer emissions.
$500M
Commitment to Energy and Water Projects
Committed to financing up to $500 million in energy, water, and renewable energy projects through 10-year contracts.
- Targeting net-zero through Energy-as-a-Service model
- Over $80 million invested in facility upgrades
- 19% average annual carbon savings
- Energy consumption reductions up to 40% per site via high-efficiency equipment
- 72% increase in energy under management across nearly 7,000 sites in 2024
- Managing 6,500+ locations and reducing emissions across U.S. franchises
- Deploying on-site solar, batteries, LED lighting, smart controls, water conservation tech
- Diversity drives our culture
- No clear gender ratio or DEI numerical stats found in public sources
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio