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Administrative Assistant - Stonewood Center

Macerich

The Role

Overview

Provide admin & marketing support for property management and mall operations.

Key Responsibilities

  • yardi reporting
  • database management
  • social media
  • event coordination
  • photography
  • storage lease

Tasks

-Process Business Development RLAs and advertising agreements -Maintain an up-to-date Emergency Contact List for tenants -Draft e-blasts for Marketing Manager review -Provide administrative support to Property Management and other mall departments -Coordinate quarterly campus leader meetings and prepare office space for meetings -Update the Retailer Handbook quarterly -Update directories and website content (events, sales, maps, promos) -Manage the property trash program and coordinate with the waste management vendor -Maintain and update databases for tenants, vendors, and insurance -Track administrative information related to Leasing and Business Development -Conduct retailer outreach for events and hours -Oversee the property storage program, including lease agreements and insurance tracking -Organize employee appreciation events -Prepare and submit expense reports -Research contacts for business development leads -Generate reports using Yardi for various property teams -Support Marketing Manager with tracking, reporting, contracts, and data input -Manage scheduling and setup for the community room -Draft and distribute event setup memos; follow up as needed -Perform general administrative tasks including mail distribution, document creation, copying, faxing, call handling, and file maintenance -Create and schedule social media posts; monitor engagement -Take photos for advertising, social media, and event documentation -Execute on-mall corporate marketing sweepstakes -Draft default letters and other communications to retailers -Create and submit deal sheets for storage agreements -Provide event support, including schedule adjustments as needed -Maintain marketing files and equipment inventory

Requirements

  • yardi
  • microsoft office
  • high school
  • 3‑5 years
  • communication
  • bilingual

What You Bring

-Bilingual (Spanish) proficiency is a plus. -Minimum of 3–5 years of administrative experience with a high school diploma or equivalent. -Excellent written and verbal communication skills, with a customer service-oriented approach. -Familiarity with property management software such as Yardi and basic marketing tools is a plus. -Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. -Prior experience in commercial real estate is preferred. -Exceptional organizational skills with strong time management and attention to detail.

Benefits

-Employee Assistance Program -Best-in-class benefits with affordable employee contribution levels -Ability to purchase company stock at a 15% discount -Career-development resources -401(k) match with immediate vesting -24 paid volunteer hours and employer charitable match -Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually -Comprehensive wellness program including Calm Health and ClassPass memberships

The Company

About Macerich

-specializing in the ownership, management, and development of high-quality retail centers -diverse portfolio of premier shopping destinations strategically located in major metropolitan areas across the United States -creating vibrant shopping experiences, combining well-known retailers with unique entertainment, dining, and lifestyle options -expertise in property development and redevelopment, transforming sites into thriving community hubs -commitment to creating innovative, sustainable spaces, often partnering with national and international brands -standout projects include mixed-use developments integrating retail with residential and office spaces -continues to enhance portfolio through strategic acquisitions and partnerships, ensuring sustained growth and relevance in the evolving retail landscape

Sector Specialisms

Retail

Residential

Self-storage

Medical

Office

Entertainment

Grocery