Sunrun
Provider of residential solar and battery storage systems via subscription, with no upfront cost.
1 days ago
$30 - $40
Junior (1-3 years), Intermediate (4-7 years)
Full Time
United States
Field
Company Size
11,058 Employees
Service Specialisms
Sector Specialisms
Description
service scheduling
labor allocation
team training
kpi targets
inspections
customer coordination
Field Performance Technicians are tasked with managing, scheduling, and completing all service and warranty work. They work both independently and as part of the Performance O&M team, interacting closely with customers, the Branch Manager, Senior Electrical Foreman, Construction Supervisor, and the centralized scheduling Field Service Team.
Key duties include organizing the warranty and service schedule, allocating labor resources with the Electrical Foreman, Construction Supervisor, and Branch Manager, and leading training initiatives for Field Service and Communications Technicians. The role also requires exceeding KPI targets such as turnaround time, experience rating, and dispatches completed, while supporting inspections and site audits when assigned.
- Manage, schedule, and complete all service and warranty work.
- Allocate labor resources with the Electrical Foreman, Construction Supervisor, and Branch Manager.
- Lead training, onboarding, and regular meetings for the field service team.
- Achieve KPI targets for turnaround time, experience rating, and dispatches completed.
- Perform inspections and site audits as needed.
Requirements
nec
pv design
journeyman
customer service
computer
driver's license
Candidates need 1–3 years of field construction or solar experience, with a high school diploma required and PV design or electrical experience preferred. A valid driver’s license, clean driving record, and age of 21 years or older are mandatory; an Electrical Journeyman license may be required depending on state regulations.
Essential skills include knowledge of the NEC and related codes, ability to interpret single‑line drawings and PV systems, strong customer service, communication, organizational, and problem‑solving abilities, as well as solid computer proficiency. Safety awareness, teamwork, and a results‑driven mindset are also critical.
- Require 1–3 years of field construction or solar experience; high school diploma required.
- Preferred PV design or electrical experience; Electrical Journeyman license may be required.
- Knowledge of NEC codes and ability to read single‑line drawings and PV systems.
- Strong customer service, communication, organizational, and problem‑solving skills.
- Ability to lift up to 50 lb (100 lb with assistance) and work on rooftops, ladders, and in varied weather.
- Valid driver’s license, clean driving record, and age 21 +.
Benefits
Sunrun provides an equal‑opportunity workplace, making hiring decisions based on merit and business need without discrimination. The compensation range is $30.37 to $40.49 per hour, and salary decisions do not consider a candidate’s salary history.
Perks and benefits include medical, dental, and vision insurance; life and disability coverage; a 401(k) plan with company match; a stock purchase plan; paid vacations, holidays, and baby‑bonding leave; funded education programs; employee discounts; donation matching; and volunteer hour rewards.
- Salary range $30.37–$40.49 hourly; benefits include medical/dental/vision, 401(k) match, stock purchase, paid time off, baby‑bonding leave, education programs, employee discounts, donation matching, and volunteer rewards.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- must pass a driving background check.
Overview
1 million customers
Customer Milestone
The company reached a significant milestone by surpassing 1 million customers in 2024.
1 GW annually
Solar Capacity Installed
The company installs nearly 1 gigawatt of solar capacity each year, contributing to clean energy generation.
- Founded in 2007 in San Francisco, it pioneered the solar-as-a-service model, letting homeowners access renewable energy without upfront costs.
- It became the largest U.S. residential solar installer through its acquisition of Vivint Solar in 2020.
- It installs rooftop solar paired with battery storage (Tesla Powerwall or LG Chem) and offers home EV charging.
- Its projects range from single-family homes to aggregated grid services, supplying backup power during outages.
- It enables vehicle-to-home power via Ford F-150 Lightning partnerships, blending mobility and energy solutions.
- Despite policy headwinds, it maintains positive cash flow and continues scaling distributed clean energy.
Culture + Values
- Innovation is at the core of our work.
- Collaborating with passionate people to deliver results.
- Providing solar energy solutions to make clean energy accessible to everyone.
- Empowering people to contribute to sustainability.
- Operating with integrity and transparency.
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Goal
Commitment to achieving zero carbon emissions by 2050.
8M+ CO2 Reduction
Annual Carbon Footprint Reduction
Solar installations help customers reduce their carbon footprint annually.
- Commitment to helping the U.S. transition to clean, renewable energy.
- Proactively working to scale renewable energy access for underserved communities.
Inclusion & Diversity
36% representation
Women in workforce
Women make up 36% of the workforce, contributing to diverse perspectives and leadership across various roles.
- Committed to fostering an inclusive workplace where every team member feels empowered.
- Sunrun’s leadership team includes a diverse set of experiences and backgrounds.
- Dedicated programs to mentor and support underrepresented groups within the solar industry.