Maintaining good customer relations with positive customer service orientation.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Applying lead project management techniques and principles.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
Providing technical expertise and assistance in administering the project management functions for a variety of programs and projects.
Researches and manages other tasks as assigned for various technical subject areas including such things as landscape and material salvage, sustainability tracking, assessment of materials, product information, and pedestrian and bike access issues.
Assisting with budget preparation and administration.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
Working cooperatively with other departments, Agency officials, and outside agencies.
Provides support in project management of new facilities/stations customer signage including updating and maintaining standards, signage layout, permitting, coordination with ST departments and other agencies, and managing design and construction contracts related to this subject.
Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
Provides support in administering assigned contracts; reviews and/or comments on consultant submitted progress reports, earned value reports, and schedules.
Conducting research and analysis and providing appropriate recommendations based on findings.
Preparing clear and concise analytical, administrative, and financial reports.
Provides support during the construction phase on larger projects; provides construction bid assistance; coordinates with construction management and Agency purchasing groups regarding bid process and contract negotiations/requirements for construction firm selection; creates procedural checklists; and manages the closing out of construction contracts.
Monitoring program/project operating budgets, costs, and schedules.
Analyzing and reviewing financial plans and related budgetary information to determine impact on projects.
Reviews and provides lead support and coordination on project-related documentation and other project related materials; and manage specific project related tasks as directed.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Drafts and monitors project budgets, forecasts, and schedules; obtains and monitors expenditures; prepares and submits Agency required project reports; prepares, coordinates, and processes annual and interim capital project budget updates.
Provides support during final design phase of larger projects; coordinates assigned tasks and comments during design; participates in design development, review, and project meetings; meets with partner agencies and operations groups; lead and coordinate technical meetings as assigned; assists with permit procurement and submittal; assists with right-of-way needs as directed including coordinating with consultant to obtain legal descriptions, parcel exhibits, and other documentation needed to acquire property.
Collecting, evaluating, and interpreting information and data from multiple sources.
Analyze situations accurately and adopt an effective course of action.
Provides support with the development of projects as assigned; verifies submittals including monthly reporting; monitors schedules; participates in the development of project feasibility studies, site selection, and technical documentation; provides Resident Engineer services as assigned for small projects; manages contractor; and coordinates project relevant public outreach efforts.
Coordinates scheduling of staff/consultant participation in project related meetings and public hearings; drafts and coordinates review and approval of project related materials and presentations such as change orders, Phase Gate, and staff reports to the Agency Board or Committees; and participates in presentations as necessary; serves as station/project contact and responds to requests for information from other agencies, media, and the general public involving various assigned projects; and provides necessary project status, design information, outreach, and communications with affected businesses, residences, and community groups through design and construction phases.
Coordinates project elements with a variety of interested parties including Agency staff from various lines of businesses and departments, elected officials, consultants, local/state/federal agencies, and the general public; coordinates and attends project related technical, public, and community meetings to represent the Agency; develops meeting materials including agendas, handouts, and meeting summaries as required.
Performs technical analysis of various types of data in support of project goals and prepares associated technical and policy reports; prepares maps and visual/presentation materials to support technical analyses; advises project managers on various technical aspects of projects; responds to and researches requests for information and public records as wells as updates on project status.
Provides support to the department and others on matters as directed; serves as staff on a variety of committees as assigned; prepares staff reports and other necessary correspondence; attends and participates in professional meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
This position is responsible for ensuring safety while visiting active construction project sites and may be subject to walking, talking, seeing, standing, bending, climbing, eye/hand coordination, grasping, hearing, kneeling, repetitive motion, pushing, pulling, and reaching.
Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
Requirements
sharepoint
excel
project management
critical thinking
customer service
construction docs
General knowledge of design and construction industry.
Principles of business letter writing and basic report preparation.
Ability to read construction documents.
Work independently with minimal supervision.
General knowledge of industry standards for signage and wayfinding.
Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
Responding to inquiries and in effective oral and written communication.
Pertinent federal, state, and local laws, codes, and regulations.
Basic accounting, bookkeeping, and mathematical principles and practices.
Sensitivity to the political nature of public agencies. Maintaining confidentiality and communicating with tact and diplomacy.
Principles and practices of record keeping and records management.
Principles and applications of critical thinking and analysis. Operate office equipment including computers and know computer applications such as SharePoint, MS Word, Excel, and PowerPoint.
Project management principles and practices.
Project control principles, practices, and procedures.
Public contract administration principles and practices.
English usage, spelling, grammar, and punctuation.
Methods and techniques of data collection, research, and report preparation. Principles of customer service.
Benefits
Parental Leave: 12 weeks of parental leave for new parents.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Pet Insurance.
Long-Term Disability and Life Insurance.
Inclusive Reproductive Health Support Services.
Employee Assistance Program.
Work is performed in a hybrid, office and field environment.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1993
Year Established
The year Sound Transit was established as a key player in the Puget Sound region's transportation landscape.
Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area.
Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion.
Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements.
Funded by a combination of federal, state, and local funding sources, alongside passenger fares.
Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency.
Typical projects include construction of new transit lines, station development, and improving regional transportation networks.
Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.
Culture + Values
Collaboration: We share each other’s successes and challenges and invite involvement of all toward achievement of common goals. We are one agency; no single department defines our business.
Passenger Focus: We always start with our passengers’ needs and work back from there. They are the focus of everything we do.
Inclusion & Respect: We foster a culture where everyone is treated fairly, where diverse perspectives are welcomed, and every voice is heard.
Safety: We ensure the safest transit trip and work environment for every rider, employee, and contractor, each and every day.
Integrity: We build trust by keeping commitments and taking ownership—demonstrating honesty, accountability, and transparency throughout.
Quality: As stewards of public resources, we do our best work every single day and take great pride in the efficient, sustainable, and equitable delivery of our services and projects.
Environment + Sustainability
70% Waste Diversion
Agency Office Waste Management
70% of waste is diverted from landfills in agency office buildings through recycling and reuse initiatives.
31% GHG Reduction
Greenhouse Gas Emissions Since 2018
The company has achieved a 31% reduction in greenhouse gas emissions since 2018, contributing to global climate goals.
216,000 Tonnes Avoided
GHG Emissions Avoided by Passengers
Passenger use of the Link light rail system avoids 216,000 tonnes of greenhouse gas emissions annually.
$1M Saved Annually
Resource-Efficiency Projects
Implementing 56 ongoing resource-efficiency projects has saved $1 million annually, demonstrating financial and environmental benefits.
ISO 14001 Environmental and Sustainability Management System controls construction environmental impacts.
Link light rail runs on 100% carbon-free electricity via Puget Sound Energy Green Direct and Seattle City Light.
First major U.S. light-rail system on fully carbon-free electricity, reducing electricity GHG by over 96% across系统, target 100% agency-wide by 2030 for electricity and by 2050 for all operations.
Operations & Maintenance Facility East is LEED Gold certified with water capture/reuse, solar panels, high waste diversion.
Downtown Redmond Link project earned Envision Platinum for renewable-energy focus and environmental protection.
Climate-vulnerability integrated into design standards—heat waves, flooding, sea level rise.
Inclusion & Diversity
The Office of Civil Rights, Equity & Inclusion drives diversity, equity, and inclusion (DEI) strategy.
Multiple Employee Resource Groups (ERGs) are active, including BEST, LiT, Pride, SPAM, WEST, ADAPT, Native American & Indigenous, Parents & Families, and Veterans.
WEST supports gender equity by empowering women, educating staff, developing allies, and promoting systemic change.
The Diversity Oversight Committee monitors employment and contracting opportunities for underrepresented groups.
Women make up [percentage not provided] of the workforce.