Services Associate Project Manager

Description

• Support to respond to RFQs/RFPs and/or any other Customer’s Requests, applies company bid process
• Lead progress meetings and project reviews
• Prepares reports for management review and liaises at all levels within the company
• Support Project Managers to kickoff, manage and close projects in accordance with contractual requirements and company processes
• Assist projects managers in organizing, prioritizing, and tracking project activities. For small offers, be the bid & project manager
• Support a continual service improvement approach. Monitor the proper execution of agreed action plans to improve the quality of the service provided /perceived by the Customer or to reduce the associated costs
• Enforcing policies and procedures to ensure no unauthorized work is being conducted
• Prepare regular progress reports related to bids and projects where support is provided, highlighting key achievements, challenges, and performance indicators
• Support the monitoring of obsolescence & impact on installed-base configuration
• Evaluate the need for “out of scope” work in-light of strategic project additional opportunities
• Continuous Improvement: Identify opportunities for process improvement and assist in implementing best practices for project management within the team
• Identifies and manage Opportunities and Risks
• Analyze customer feedback, performance indicators, operating reports. Produce and monitor Key Performance Indicators (KPI). Compares KPI with targets set internally and externally
• Work with Department Managers to review resource requirements (such as Resource Loading Forecast exercises, etc.) and assist in managing and addressing cost overrun / underruns
• Prepare and present progress report and associated KPIs
• Support Project managers to coordinate various team members into delivering as per schedule and financial objectives. For low criticality Work Packages, the Services Associate Project Manager is expected to manage and coordinate internal and external interfaces/Stakeholders
• Seek out and secure opportunities for variation orders to increase the project margin
• Lead the team to create an appropriately detailed schedule and then use that schedule and critical path to manage the execution of the project
• Support Project Managers to maintain Account Plans

Requirements

• 2+ year of Project/Operational management experience
• Bachelor’s or Master's in either Business or any Engineering, Electrical, Electronic or any Related streams
• Need to be legally authorized to work in Canada and also currently located in Canada
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Rail / Signaling experience
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Able to develop schedule and to identify dependencies
• MS Project, Primavera skills
• Customer service and marketing/sales experience
• Obsolescence management experience
• Excellent command of written and spoken English
• Project Management certification (IPMA, PMP)

Benefits

• Opportunity for career growth and advancement in team management roles
• Collaborative and supportive work environment

Training + Development

Interview process

Visa Sponsorship

Security clearance