Receptionist

Description

• Receive and input general maintenance work orders from residents into the Onsite system.
• Perform general administrative duties as assigned, such as filing, data entry, and document management.
• Advise the Property Manager when office supplies need to be ordered, including postage.
• Coordinate with residents to schedule appointments and collect necessary documentation for Annual Recertifications.
• Maintain accurate and organized resident and facility files to ensure compliance with regulations.
• Answer incoming calls, provide assistance, and take detailed messages for the Property Manager or Maintenance team.
• Contact vendors to schedule services or request bids/proposals.
• Manage the waiting list, including contacting applicants for interviews and providing updates on status.
• Follow up with residents to ensure that maintenance work is completed to their satisfaction.
• Assist with preparing correspondence for residents, staff, vendors, city officials, and other stakeholders.
• Update resident information in Onsite RealPage as needed.
• Serve as the first point of contact for residents, visitors, and vendors, ensuring a welcoming and professional atmosphere.

Requirements

• Experience in Property Management is preferred.
• Ability to communicate effectively, both verbally and in writing, with a diverse population.
• Proficiency in Microsoft Excel, Word, and Onsite RealPage is preferred.
• Minimum of 2 years' office experience is required.
• Capable of taking direction and working independently when needed.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Ability to adapt to a fast-paced and ever-changing work environment.
• Must be able to take initiative and work effectively under pressure and meet critical deadlines.
• Must possess excellent customer service skills and the ability to interact with residents and stakeholders in a professional and courteous manner.

Benefits

• Paid time off and holidays
• Health, dental, and vision insurance
• Opportunities for professional development
• Competitive pay
• Retirement savings plan

Training + Development

Interview process

Visa Sponsorship

Security clearance